Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
5
My Best buddy
on August 26, 2024
Posted by: Melove2shop
[This review was collected as part of a promotion.] Very happy getting this device; I call it " my best buddy." Sound is superior in its class, fits well, and is very comfortable. The features are great. Seamlessly connects to my other device. The design is perfect and the case is awesome and looks great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 21, 2024
Posted by: Joe13NC
[This review was collected as part of a promotion.] At first I was apprehensive to upgrade, but after doing so, I realized that I made the right decision. The active noise canceling is incredible. The sound quality is amazing on both ends. The background noise is filtered out and only my voice gets sent to the recipient of my call. The new pressure sensitive controls were an interesting addition but I have quickly grown very fond of them. It prevents you from me accidentally touching or tapping and doing things you don't want to.
I would definitely recommend these new buds to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on August 26, 2024
Posted by: 8NTSTR8
[This review was collected as part of a promotion.] Great sound, easy to use and very comfortable. Go AI!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love, love, LOVE!
on July 26, 2024
Posted by: BY3F3L1C1A
[This review was collected as part of a promotion.] I am so surprised I actually love these! Since I did trade on my buds2pro for them. I am amazed at the comfort and sound quality! Translation is a breeze for sure and the battery life is great! I personally can't wear them longer than 2 or 3 hours straight. Besides that I love them. The case that came with as a gift for pre-order makes me giggle. You can't get it out after you put them in so that's hilarious lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its a love-hate situation- ultimately returned
on August 18, 2024
Posted by: Vickey B
from Brooklyn , NY
Expertise:Intermediate
Verified Purchase:Yes
Now I love everything Samsung. I was thrilled when they announced the release of a new design for their Galaxy Buds. While it bears resemblance to its primary competitor, Samsung's superior brand reputation made me eager to embrace this product. That being said I wanted to love this product. to start off with the pros.
1. The sound quality was exceptional, earning a perfect score of 10 out of 10. The music had a crisp and clear sound, while the bass was deep and resonant.
2. The noise cancellation technology effectively immerses the user in their own private soundscape, while simultaneously providing callers with a clear and isolated audio signal. I would rate its effectiveness as 10 out of 10.
2. The noise cancellation technology effectively immerses the user in their own private soundscape, while simultaneously providing callers with a clear and isolated audio signal. I would rate its effectiveness as 10 out of 10.
Cons:
1. Touch Controls: The touch controls were highly inconvenient. Previously, the touch controls on the buds were straightforward and easy to use. However, the new design requires squeezing the stem of the bud to change, pause, or answer calls. This can be challenging for individuals with small ears, chubby fingers, or long nails. Unfortunately, this was my experience.
2. Ear Fit: When the buds were initially placed in my ears, they were comfortable. However, during my runs and walks, they easily fell out of my ears. The touch controls further exacerbated this issue, making it difficult for the buds to stay in place.
1. Touch Controls: The touch controls were highly inconvenient. Previously, the touch controls on the buds were straightforward and easy to use. However, the new design requires squeezing the stem of the bud to change, pause, or answer calls. This can be challenging for individuals with small ears, chubby fingers, or long nails. Unfortunately, this was my experience.
2. Ear Fit: When the buds were initially placed in my ears, they were comfortable. However, during my runs and walks, they easily fell out of my ears. The touch controls further exacerbated this issue, making it difficult for the buds to stay in place.
Ultimately, I made the decision to return the Buds3. The primary reason for this action was that the earbuds consistently dislodged from my ears, causing them to fall out. Furthermore, the controls proved challenging for me to operate during routine daily use.
Features
2
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 22, 2024
Hello Vickey B, we appreciate you sharing your experience with your Samsung Galaxy Buds3 with us. We completely understand how important specific features of your earbuds are to you every day during usage. We are always happy to help our customers troubleshoot any aspect of their devices that are not meeting their expectations or operating as intended or expected. We have some great resources available on our website in articles to help address a range of experiences. We have provided a link to the Samsung Support Team to help you with any experiences you are having with your Samsung products, and we hope you have found earbuds that best align to your preferences and needs. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Davie
Verified Purchase:Yes
Great bass and exsperiance with each song. A big of a awkward shape for my ear shape but still fits fine
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer beware! Horrible design choice.
on July 29, 2024
Posted by: Anonymous
from New Orleans, LA
Expertise:Intermediate
Poor design choice. I can't even comment on the sound quality because they fall out my ears the second I move my head in any direction. This is absolutely the worst pair of ear buds that I have ever purchased.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Hello BrownDanielUSN, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how valuable the fit of your earbuds is to your immersive listening experience and continued enjoyment. We have shared a link to an article to help you with the placement of your earbuds for the ideal fit you are seeking. We have also shared a link to the Samsung Support Team if you would like to discuss this experience further or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Fits my ears well.
on August 24, 2024
Posted by: Vaultboy
Expertise:Expert
Can't wear ones with silicon inserts. These fit my ears well. Happy customer.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US