Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,060 Reviews)
Rating breakdown 2,060 reviews
5 Stars
1,045
4 Stars
328
3 Stars
246
2 Stars
167
1 Star
274
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Posted by: G376
Verified Purchase:Yes
Bad sound, no noise cancelling, keep falling from ears my buds 2 pros were way better
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for sharing your feedback about the Galaxy Buds3. It’s important to us to ensure you have the best experience. For sound quality, we recommend checking the equalizer settings in the Galaxy Wearable app. Adjusting these can help tailor the audio to better suit your preferences. Also, make sure that the Active Noise Cancellation feature is activated in the app. If the noise cancelling still isn’t meeting your expectations, consider resetting the earbuds, as this can help resolve any performance concerns. Regarding the fit, the Galaxy Buds3 is designed for comfort and stability. If they are not staying in place, adjusting their position slightly may improve the fit, as small changes can make a significant difference. Thank you again for your insights. We hope these suggestions enhance your experience with the Galaxy Buds3. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
They are good, not excellent, but very good.
on May 2, 2025
Posted by: Anager
from FL
Expertise:Intermediate
I give it four stars because yes, it is true that the placement of the headphones at first is a little uncomfortable, the rest when you already know them and know how to locate them they do not fall easily and it is a matter of being able to adjust them or find, let's say, an ideal position so that they do not fall easily, the rest of the sound is very good, the sound cancellation and the AI function is good, the only reason why I give it four stars is because of the detail of the adjustment and I would say that it is difficult for one to learn to locate it at first. The design is elegant and sophisticated.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Buds3, Anager! We appreciate your feedback about the initial comfort and adjustment. It’s great to know that once you find the right fit, they stay in place and deliver excellent sound quality. The advanced noise cancellation and AI features are designed to enhance your listening experience, so we’re glad you’re enjoying those as well. We understand that getting the placement right can take some time, but we believe the elegant design and sophisticated sound make it worthwhile. Your insight helps us improve, so thank you again! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy Galaxy Buds 3 Pro!
on June 18, 2025
Posted by: DisapointedinSamgung
from USA
Expertise:Expert
Do not buy the Galaxy Buds 3 Pro!!! They sound great but they are horribly unreliable. Will not charge consistently in cradle. Bluetooth connectivity issues. Not really IP86. Finicky controls.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 19, 2025
Thank you for your feedback on the Galaxy Buds3! We're glad to hear that you’re enjoying the sound quality. If you’re experiencing charging inconsistencies, we recommend checking that the charging contacts on both the earbuds and the case are clean and dry. Moisture or sweat can interfere with proper charging, so gently wiping them with a dry, soft brush or cotton swab before placing them in the case can help ensure a solid connection. If the battery indicator light on the case flashes red, it may indicate moisture or debris. Cleaning the contacts and reinserting the earbuds often resolves this. For Bluetooth connection stability, be sure to keep your earbuds and device within close range and free from any physical barriers. If the signal weakens or drops, try restarting the earbuds or pairing them again through the Galaxy Wearable app to refresh the connection. Regarding controls, the Pinch and Swipe system is designed for ease and reliability. Pinch to control playback and calls, and swipe to adjust the volume. If the controls are inconsistent, ensuring the gesture area is clean and free from moisture may improve responsiveness. We appreciate you taking the time to share your experience. If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
glitchy. would not recommend or buy again.
on June 30, 2025
Posted by: jody
from Columbus Ohio
Expertise:Intermediate
Glitchy. Sound cuts out for several seconds at a time multiple times every single time I use them. Not sure if it's caused by the noise canceling feature or maybe in ear detection. They don't fit snuggly so you're forced to use the noise canceling unless you are in a completely silent environment. Noise canceling is useless in noisy environments. It frequently, randomly emits the tone that indicates I have placed them in my ear. Would not recommend.
Update: incredibly condescending response from 'Kelvin' was unhelpful and completely failed to address the issues I'm having. I spent good money on these earbuds and they've been mostly an annoyance. Jabra makes great earbuds.
Update: incredibly condescending response from 'Kelvin' was unhelpful and completely failed to address the issues I'm having. I spent good money on these earbuds and they've been mostly an annoyance. Jabra makes great earbuds.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Thank you for sharing your experience with the Galaxy Buds3, Jody. We hate to see that you’re experiencing sound interruptions and have concerns about the fit and noise-cancellation feature. It’s important to us that you enjoy using them to the fullest. The sound cutting out can stem from various factors, including Bluetooth interference, an improper fit, or outdated software. We recommend checking out our troubleshooting guide in the link attached for some helpful tips. Additionally,we also added a link that offers suggestions for achieving the best fit, as a snug fit can enhance your experience, particularly with noise cancellation. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Sound cutting)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Sound cutting)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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Written by a customer while visiting Samsung US
Posted by: Abraham
from Brooklyn NY
Expertise:Intermediate
Verified Purchase:Yes
Very poor design, does not stay in the ears and has no adjustable tips
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Hi Abraham! Thank you for sharing your thoughts on the Galaxy Buds3. We noted your concerns about the fit. It's important to note that the Galaxy Buds3 are designed as open-type buds, meaning they do not come with adjustable ear tips like traditional canal-type earbuds. To get started, you can simply place them in your ears. Make sure to check for the directional marks at the bottom of the earbuds, with an "L" for the left bud and an "R" for the right. When inserting them, position the R bud in your right ear with the R facing you and do the same for the L bud in your left ear. You can also adjust their angle slightly so the microphone is pointing towards your mouth rather than straight down. We do understand that it may take some time for some users to get used to this new design, and we recommend experimenting by rotating them forwards or backwards until you find the fit that feels right. If you have any further questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Product
on July 20, 2025
Posted by: BobW
Horrible experience. Just months after purchasing, the right bud stopped chasing. Read some blogs on what to do. Most said, press it down. That worked for a few, I've cleaned every thing, reset.... All of it! NOW, the left bud will only charge to 47%! Frustrating!
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for reaching out to us, Bob. We hate to see that your buds have not been able to charge your buds properply and one of them won't charge at all. We see that you've already begun troubleshooting, but we’d like to go through a few more steps with you. First, please ensure you are using an approved charger. Be sure to use the included USB cable and a Samsung-approved wall adapter (sold separately). Additionally, inspect the case, earbuds, and charger for any signs of damage. Samsung offers a 12-month limited warranty for manufacturer defects. You may also consider adding extra protection with Samsung Care+ for eligible devices, which provides extended coverage and support. If the situation continues, we will need to investigate further. Please reach out to us at Samsung Support so we can assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
worst
on September 25, 2025
Posted by: kasra
Expertise:Expert
Do not even trash your money on these. Worst quality sound and it is not just worth a penny
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 2, 2025
Greetings kasra, Thank you for reviewing your Galaxy Buds3. Sound quality is essential for the best experience, whether you're listening to music, podcasts, or gaming. The Galaxy Buds3 offers various modes and features to customize your sound. You can fine-tune frequencies and optimize sound settings through the Galaxy Wearable app. Check the link below for guidance on achieving the ideal sound quality. We appreciate your feedback and thank you for choosing Samsung. Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
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Customer Rating
1
Poor design
on September 30, 2025
Posted by: Vals
I don't like these -
1. They keep falling out, touch you face and they are on the floor, I don't even see how you can work out in them. You have to constantly readjust
2. Control on them is finicky - hate it
3. Expensive!
4.noise cancelling awful can't even use the feature
My bud live lasted over 3 years of heavy use
1. They keep falling out, touch you face and they are on the floor, I don't even see how you can work out in them. You have to constantly readjust
2. Control on them is finicky - hate it
3. Expensive!
4.noise cancelling awful can't even use the feature
My bud live lasted over 3 years of heavy use
Response from Samsung USBy R&R, October 2, 2025
Hey Vals, Thanks for sharing your experience with your Galaxy Buds3! Comfort and fit are key, especially during workouts — the last thing you want is for them to fall out. The Galaxy Buds3 have a unique open-type design without ear tips, so fitting them properly is important. To start, place them in your ears and look for the directional marks at the bottom: an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust by rotating forward or backward until they feel secure. Although different in design, they offer a secure fit when positioned correctly. For more details, see the article linked below on how to wear your Galaxy Buds3, and don’t hesitate to contact our Samsung Support Team if you have questions. We value your presence in the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US