Hey Debisi! Thank you so much for sharing your experience with the Galaxy Buds3! It’s great to hear your thoughts. These buds are specifically designed as open-type earbuds, which truly sets them apart from traditional canal types. This design allows for a more natural listening experience without the need for tips, and we hope you’ve noticed how comfortable they can be. When getting started, we recommend that you check the directional marks on the earbuds. Ensuring you insert the R bud into your right ear and the L bud into your left is crucial for optimal sound quality. Positioning is key, especially when angling the blade slightly towards your mouth, for better microphone performance. If you’re finding the fit to be a bit off, remember you can adjust them by gently rotating them forward or backward. It’s all about finding that perfect fit that feels just right for you! Your feedback is invaluable as it helps us refine the user experience, so don’t hesitate to share more thoughts. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Thank you for sharing your feedback on the Galaxy Buds3, April. In regard to the fit, adjusting the earbuds for a secure fit is crucial. Rotate the earbuds left or right until they fit comfortably, ensuring the touch-sensitive sensor makes contact with your ear for optimal functionality. If the earbuds feel loose, repositioning them may help achieve a better fit. If you experience static noise while using the earbuds, you can try restarting them to refresh their functionality. Place the earbuds in the charging case, close the lid, and wait for 7 seconds. Then, open the lid and reconnect the earbuds to your device. Cleaning the earbuds, especially the touch-sensitive sensor and speaker area, can also help improve audio performance and reduce static. If the sound persists, reconnecting the earbuds through the Galaxy Wearable app can provide additional customization options for optimal sound quality. Your feedback is valuable, and we appreciate you sharing this with us! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Thank you for your feedback about the Galaxy Buds3, Gabriel. We understand that a proper fit is crucial for comfort and sound quality, and the Galaxy Buds3 are designed with this consideration in mind. To achieve the best fit, try adjusting the position of the earbuds in your ears and experimenting with different angles to ensure they stay secure. The Galaxy Buds3 are open-type earbuds rather than canal-type, so they do not include earbud tips. To get started, simply place the earbuds in your ears and look for the directional marks at the bottom of each earbud, labeled "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can fine-tune the fit by rotating the buds forwards and backwards until they feel comfortable. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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