Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,062 Reviews)
Rating breakdown 2,062 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
275
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Posted by: Valley
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Always one of the buds on low volume then the other they are not synchronizating
Very disappointed
Very disappointed
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Valley. Your feedback is greatly appreciated as we continue to make improvements. We see that you reached out because one of your buds sound volume is lower than the other and we're here to help. First, make sure your device's software and related apps are updated to the latest version. You can do this by going to Settings, selecting Software Update, tapping Download and Install, and following the on-screen instructions. It's also important to note that an imbalance in sound volume can occur if the earbuds are not worn properly. For optimal sound quality and performance, ensure that the Galaxy Buds Pro are placed correctly in your ears, as improper placement can affect their functionality and sound quality. If the volume levels remain uneven despite wearing them properly, you can adjust the left/right sound balance in the Galaxy Wearable app. Just open the app, tap on Advanced, go to the Hearing Enhancements menu, and set the balance to the center. This should help restore an even sound experience. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Carmen
from Sarasota, Florida
Expertise:Beginner
Verified Purchase:Yes
It doesn't matter how much I adjust them, they keep slipping off,
They don't stay in my ears.
They don't stay in my ears.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best headphones I've ever had worth!
on March 10, 2025
Posted by: Budsman2
[This review was collected as part of a promotion.] The seamless of connections between devices is what I like the most having multiple things all connected without issue is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on March 10, 2025
Posted by: MFajardito
[This review was collected as part of a promotion.] I had other headphones before (not Samsung) and the truth is that these surprised me not only with the sound output when listening to music, but also with the clarity with which the person calling you hears you and how easy they are to control.
The best decision I could have made
The best decision I could have made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing product
on March 10, 2025
Posted by: SamsungPerson
[This review was collected as part of a promotion.] Have never had a really good pair of ear buds before. These ear buds fit comfortably in my ears and have amazing sound controls and noise cancelation whenever you choose. Very convenient for pausing music or controlling volume at the touch of your finger tips. Work in a very dirty environment so even ordered extra pairs cause it's well worth the cost. Pairs automatically to phone after set up and easy to track when lost using Wearable or 'Find My' app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does not stay 8n ear very securely
on March 10, 2025
Posted by: Consumer1
[This review was collected as part of a promotion.] They don't stay in my ears the6 fall out constantly and I already dropped one
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Thank you so much for your review of the Galaxy Buds3! We’re thrilled to hear your thoughts as we continue to make improvements. We see that you may be having some difficulty trying to get the right fit with your buds. The Galaxy Buds3 are open-type, which truly sets them apart. The design is all about comfort and ease of use. To ensure a perfect fit, first, place the earbuds in your ears and check the bottom for directional markings; you'll see an "L" for the left bud and an "R" for the right bud. Insert the right bud (R) into your right ear, making sure the "R" faces you, and do the same with the left bud (L) in your left ear. For optimal comfort, adjust the earbuds by angling them slightly so that the microphone at the bottom points towards your mouth rather than straight down, and feel free to rotate them forwards and backwards until you find the fit that feels best for you. If there's anything else you need help with or if you have more feedback, please feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 11, 2025
Posted by: Vee817
[This review was collected as part of a promotion.] The galaxy buds 3 have very great audio and the noise canceling feature is beyond great. My only complaint is the bud doesn't fit on my ear comfortably. The swipe action for music volume/skip feature is also a good quality. Other than that they really are great ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best on the market
on March 12, 2025
Posted by: Lishaann23
[This review was collected as part of a promotion.] These are amazing and the best I have ever used to date. They are so clear and when they are in I don't hear anything that is around me. I love using them in the gym when working out.
Value
5
Written by a customer while visiting Samsung US