Hey Clayton! Thank you for your thoughtful review of the Galaxy Buds3. It’s fantastic to see that you’re enjoying the audio experience while listening to buds. The Samsung Seamless Codec really enhances high-quality streaming across devices, allowing you to enjoy every nuance of your favorite tracks. If you notice a difference in volume or sound quality, it could be beneficial to ensure the earbuds are seated correctly in your ears for an optimal fit. Cleaning the buds gently can also help maintain their performance. Additionally, keeping your software updated and checking the battery level can further enhance your listening experience. Check out the link attached for more options to help address low sounds from your buds. We truly appreciate your feedback and are glad you’re enjoying the sound quality the Galaxy Buds3 has to offer! If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/latin_en/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/#:~:text=If%20you%20are%20experiencing%20low,have%20accumulated%20dust%20or%20debris.
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Thank you for sharing your thoughts with us, Pamela! We're glad to see you enjoy the amazing sounds and performance of the Galaxy Buds3. We understand your concern about them possibly falling off. It's important to note that the Galaxy Buds3 are designed as open-type earbuds rather than traditional canal-type buds, which means they don’t have earbud tips that create a snug fit inside your ear. To help you get the best fit, simply place them in your ears, ensuring that you check the bottom of the earbuds for the directional marks—look for the “L” and “R”. Insert the “R” bud into your right ear with the “R” facing you, and the “L” bud into your left ear with the “L” facing you. A little tip: angle them slightly so that the microphone points towards your mouth rather than straight down. You can also adjust the buds by rotating them forwards and backwards until they feel just right. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Hey Cesar! It's wonderful to see that you're enjoying your Galaxy Buds3 and finding them more comfortable than earlier models. The new design was created with everyday wear in mind, providing a secure and ergonomic fit for extended use. Your feedback helps us understand what works well and keeps us motivated to continue enhancing our products. We’re thrilled that they’re making a difference in your experience! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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