We appreciate your honest feedback on the Galaxy Buds3, Jennio, as it is vital for our continuous improvement. The Samsung Galaxy Buds3 are designed to provide a comfortable fit and feature a new design that keeps them securely in your ears throughout your day. These are open-type buds, meaning they do not have earbud tips; you simply place them in your ears to get started. To insert them correctly, look for the directional markings on the bottom that indicate the left (L) and right (R) buds. Insert the R bud into your right ear, ensuring the R faces you, and the L bud into your left ear with the L also facing you. Adjust the angle slightly so that the microphone on the bottom points toward your mouth rather than straight down, and feel free to rotate the buds forward and backward until they fit comfortably. We hope that these steps help you achieve a perfect fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Thank you for reaching out to us, Ken! We truly appreciate you sharing your experience with the Galaxy Buds3. We understand your concerns, and we're excited to help you achieve the best fit and sound quality possible! The Galaxy Buds3 are designed as open-type earbuds, which means they offer a unique, more open feel without traditional ear tips. To ensure you have an amazing experience right from the start, let's focus on getting that perfect fit! First, take a look at the bottom of the earbuds. You'll notice directional markings: an “L” for left and an “R” for right. Making sure to match each bud to the correct ear is super important! Now, let's get started—insert the R bud into your right ear, making sure the “R” is facing you. Similarly, place the L bud into your left ear with the “L” also facing you. This simple step can really enhance both comfort and stability. For even better performance, angle the earbud slightly so that the microphone points toward your mouth, rather than hanging straight down. You’ll be amazed at how this can improve call quality and your overall listening experience! And remember, feel free to rotate the earbuds forwards or backwards until they feel just right for you. A snug fit not only boosts comfort but also helps with sound isolation, letting you enjoy your music or calls without distraction. If you have any further questions or need further assistance, don’t hesitate to reach out to us at Samsung Support! Your experience truly matters to us, and we’re here to ensure you enjoy every moment with your Galaxy Buds! -Kelvin
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