Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Posted by: Frankey T
from New braunfels Texas
Expertise:Intermediate
Verified Purchase:Yes
They're decent but the buds 2 pro are better. They fit better and connectivity is better. The 3s will be shut in the case sitting on my night stand and randomly connect to my phone and I have to discover my Bluetooth to do the connection or pull them out and put them back in. If this happened during the night it could potentially have me miss my alarm by only going off issue the ear buds. I never have that problem with the pros. Also along with originally ordering these they were listed as buds 3 pros but they're just the 3s.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your thoughts about the Galaxy Buds3, Frankey! Your feedback helps us as we continue to strive for improvements. We aim to provide seamless connectivity, so we hate to see that you've experienced challenges with the earbuds randomly connecting to your phone, and we understand how that can be concerning to you. If this situation persists, we recommend resetting the buds and ensuring they’re updated with the latest software. This can often help enhance performance and resolve connectivity concerns. We also appreciate your feedback on the fit. The Galaxy Buds3 are designed as open-type buds, which means they do not include earbud tips. To get started, simply place them in your ears and look for the directional marks on the bottom of the earbuds. You will see an "L" for the left bud and an "R" for the right bud. Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. Angle the buds slightly so that the microphone at the bottom points towards your mouth rather than straight down. You can adjust the position of the buds by rotating them forward and backward until you achieve a comfortable fit. Once again, we appreciate your feedback. If your experience continues as far as the random connections, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Flavia
from New York
Expertise:Beginner
Verified Purchase:Yes
It keeps falling out of my ear.It's not worth buying! This earbuds was a huge mistake.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Flavia. The Buds3 utilizes the Samsung Seamless Codec, which retains high-quality streaming across devices with audio up to 24bit/96kHz. We’re glad to hear that you appreciate the great sound quality. However, we understand the importance of a secure fit for an enjoyable experience. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place the buds in your ears. Check the bottom of the earbud stems for directional indicators that show an "L" and an "R." Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. Slightly angle the bud so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The sound quality is top notch, the fitment is perfect. I can't say enough good things. The bottom line is they are the best headphones I've ever had.
Written by a customer while visiting Samsung US
Posted by: Double_U
Verified Purchase:Yes
Works great. I love the features in the Galaxy Wearable app.
Written by a customer while visiting Samsung US
Posted by: The Dazsh Group
from Georgia
Expertise:Expert
Verified Purchase:Yes
Buds are great but my case is no longer holding a charge. So I can charge my buds, the plug connector at the bottom of the case stop working
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, February 20, 2025
Thank you for sharing your experience with the Galaxy Buds3. We're thrilled to see that you love the earbuds. Regarding the charging case, we'd like to work with you to help get this resolved. First, make sure that the charging case is clean and that there isn’t any debris in the charging port or on the pins. Sometimes a quick cleaning can make a big difference. Additionally, try using a different Samsung charging cable or power source to see if that makes a difference. It's important to ensure that the cables are certified and compatible. If you're still experiencing difficulty with the charging case, resetting your Galaxy Buds3 might also help. You can do this by using the Wearable app. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: George H
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
The sound of these buds are great. If these are the only Bluetooth devices attached to your phone, you may be happy. However, for me, the one thing that I could not get around was the fact that no matter what I did, the case would not stay closed. This had the effect of taking my calls away from my primary work Bluetooth mid-sentence during important conversations. I even purchased top of the line cases to keep them closed to no avail. It is a shame because they are otherwise outstandingly good headsets.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, February 20, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3, George. Your feedback is extremely important as we continue to strive for improvements. It's great to see that the buds have been outstanding for you! We aim to provide our customers with the best experience possible and would like to address your concerns. We see that you may be facing some challenges trying to keep your buds case closed. We recommend that you check and ensure the hinge does not have any debris or obstruction that can take away from the magnetism. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Its good. Good ear buds
on February 20, 2025
Posted by: Mclovin
[This review was collected as part of a promotion.] The ear buds are a good earbuds they are buds and they fit in the ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big sound super comfort
on February 20, 2025
Posted by: Silver83
[This review was collected as part of a promotion.] Audio eraser. These buds have great big sound good bass and plenty of volume. They sound great and I can wear all day long without any discomfort.
Value
5
Written by a customer while visiting Samsung US