Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
3 out of 5
3
Frustrated
on January 4, 2025
Posted by: Patti
Verified Purchase:Yes
Sound is great. I'm having a hard time with the push method on the earbuds and their too loose. I have already dropped one in water and the fit is too loose.
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your experience with the Galaxy Buds3, Patti. We're glad to hear that you love the sound quality! However, we see your concerns regarding the fit and the pinch controls. Since the Galaxy Buds3 are open-style earbuds without adjustable tips, they might feel loose for some users. To improve comfort and stability, we suggest trying different ear positions. Start by checking the bottom of the earbuds for directional markings: an "L" for the left bud and an "R" for the right bud. Insert the right bud into your right ear with the "R" facing you, and do the same for the left bud. Make sure the microphone is angled toward your mouth, and feel free to adjust the position by rotating the buds until they fit comfortably. Regarding the pinch method, we recommend ensuring that the earbuds are securely placed in your ears to avoid any difficulty while operating the touch controls. You might find that adjusting the angle can make a difference. We hate to hear about your experience with water damage as well! While the Galaxy Buds3 are designed to be water-resistant, it’s always best to keep them dry. If they have been exposed to water, we advise letting them dry completely in a well-ventilated area before using them again. Your satisfaction is important to us, and we’re here to help ensure you have the best experience possible. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool device. Nice design.comfortable.great sound
on January 4, 2025
Posted by: Sudhir
Expertise:Intermediate
Verified Purchase:Yes
Cool device. Nice design.comfortable.great sound and great features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
These fall out easily. Bring back the Buds Live.
on January 6, 2025
Posted by: Kaye
from New York
Expertise:Intermediate
Very very poor fit
They constantly fall out of my ears
Would rate zero if possible
Samsung has tried to copy the market and failed epically
There is no improvement in sound quality over my galaxy buds live either
Codecs etc don't matter if the buds keep falling out of your ears
I have a pair of Galaxy Buds Live that has no such issues and sounds great.
Other companies are making better open earbuds now
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Kaye. We appreciate your insights and are here to help enhance your experience. The Buds3 offers crystal-clear sound. Whether you’re making phone calls or listening to a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices, supporting audio up to 24-bit / 96 kHz. The Galaxy Buds3 are open-type buds, meaning they don't have earbud tips for a snug fit. To use them, simply place the earbuds in your ears, ensuring you check the bottom for directional marks indicating L (left) and R (right). Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the bud slightly so that the microphone points toward your mouth, and you can adjust the fit by rotating the buds until they feel comfortable. The Buds3 also features adaptive sound technology that automatically adjusts the volume based on your environment. We encourage you to explore the Galaxy Wearable app for customizable sound settings to enhance your listening experience. If you need further assistance, don’t hesitate to reach out to us at Samsung Support, who can provide personalized tips to help you get the most out of your Galaxy Buds3. Thank you for being a valued member of our community. We’re here to assist you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on January 5, 2025
Posted by: Anonymous
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
Perfect dynamic comfort. I like this buds the sound is incredible
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but could be better
on January 5, 2025
Posted by: Robby
from Michigan
Expertise:Expert
Verified Purchase:Yes
Love the Samsung ecosystem and these are great alternative to Airpods. Sound and phone call quality is fantastic. However, they do not fit as secure in my ears as Airpods3 due to their slightly larger size and angular shape.
Overall great performance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 7, 2025
Hey Robby! Thank you for taking the time to share your feedback on the Galaxy Buds3. We’re thrilled to hear that you enjoy the Samsung ecosystem and find the Galaxy Buds3 to be a great alternative to your other device. The Galaxy Buds3 pairs easily with almost any Android phone. To access advanced sound settings and enhance your listening experience, be sure to download the Galaxy Wearable app and enjoy your music wherever it takes you! We understand that a great fit is essential for a good experience with your earbuds. The Galaxy Buds 3 are open-type earbuds rather than canal-type, so they do not have earbud tips. To get started, simply place them in your ears. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right. Insert the R bud into your right ear with the "R" facing you, and insert the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can also adjust the earbuds by rotating them forward and backward until the fit feels right. We hope that these tips help you get a better fit. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Frequent Call Quality Issues and Connectivity Prob
on January 6, 2025
Posted by: Shik
Expertise:Expert
The call quality is poor with these earbuds. The voice on the other end sounds highly distorted during calls, and often, the other person cannot hear you at all.
Sometimes, you even need to disconnect, place the earbuds back in the case, and reconnect them to get them to work properly during a call.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 6, 2025
Thank you for sharing your experience with the Galaxy Buds3, Shik. We strive to provide the best audio experience, and we understand that you are facing challenges with call quality. The Galaxy Buds3 are designed with advanced noise cancellation and clear voice technology to ensure crisp, clear calls. If you are experiencing distortion, we recommend checking that both earbuds are properly paired and fully charged. Try unpairing and then reconnecting the earbuds through your Bluetooth settings. Additionally, make sure they have the latest firmware by using the Galaxy Wearable app. If challenges continue, resetting the earbuds may help. To do this, simply place them in the charging case and press and hold the touchpads for about seven seconds. Also, ensure that no environmental factors, such as interference from other devices, are affecting the connection. We appreciate your feedback and want you to have the best experience possible with your Galaxy Buds3. If these steps don’t resolve the matter, please reach out to us at Samsung Support for further assistance. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Downgrade
on January 7, 2025
Posted by: Dissapointed
These are worse than the gen 1 version in EVERY way. They're uncomftorable, the touch controls are difficult to use, they frequently dont charge when returned to the case, and worse of all one of them has stopped working after less than a month!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 8, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3. We appreciate your feedback and would like to address your concerns. First, it's important to note that the Galaxy Buds3 are designed as open-type buds rather than canal-type. This means they do not have ear tips. To ensure a comfortable fit, please check the bottom of the earbuds for directional marks indicating “L” for left and “R” for right. Insert the right (R) bud into your right ear with the "R" facing you, and do the same for the left (L) bud in your left ear. Angle the bud slightly so the microphone on the bottom points towards your mouth. Adjust by rotating it forwards and backwards until it feels comfortable. For the touch controls, using a light tap can make a difference because pressing too hard may complicate their usage. If you are experiencing charging difficulties, ensure that the earbuds are seated correctly in the case. They should snap into place easily. Cleaning the charging contacts can also help ensure a good connection. Lastly, regarding the bud that has stopped working, Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We encourage you to reach out to us at Samsung Support for troubleshooting or warranty options available to you. Thank you again for your insights. We are committed to enhancing your experience with the Galaxy Buds3! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but not great
on January 8, 2025
Posted by: Peyton
from Fleming island, FL
Expertise:Intermediate
Verified Purchase:Yes
They don't stay in the ears very well. Even the lightest jostling from walking around makes them pop right out. This also prevents me from using the touch controls which is a shame as the voice controls don't always pick up the southern accent
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 9, 2025
Thank you for sharing your experience with the Galaxy Buds3, Peyton! We understand how frustrating it can be when earbuds don’t stay in place. The Galaxy Buds3 are designed as open-type buds rather than traditional canal-type ones, which means they don’t have earbud tips. To ensure a comfortable fit, please check the directional marks on the bottom of the earbuds; you’ll see an "L" for left and an "R" for right. When inserting the right bud, make sure the “R” is facing you, and do the same for the left bud. You can also angle the earbuds slightly so that the microphone points toward your mouth instead of straight down. Adjusting the buds by rotating them forward and backward until they feel right can significantly affect comfort and usability. Regarding the touch controls and voice recognition, regional accents may occasionally pose challenges. Be sure to keep your buds and phone up to date with the latest software updates. Your feedback is valuable and helps us continuously improve our technology to better accommodate all users. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We are here to help! -Kelvin
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Written by a customer while visiting Samsung US
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