Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
1
Not good at all
on December 24, 2024
Posted by: Lovesamsung
from Tonawanda ny
Expertise:Intermediate
Was not what i expected from samsung, the sound quality is horrible aside from the fact that they fall out of the ear super easy not happy with the headphone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
3
Response from Samsung USBy R&R Team, December 26, 2024
Thank you for your valuable feedback on the Galaxy Buds3! We always appreciate your insights. The Galaxy Buds 3 is designed to deliver exceptional sound quality, featuring advanced noise cancellation and a comfortable fit. This allows you to enjoy your favorite music and calls with unparalleled clarity. Whether you're making phone calls or listening to a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices with up to 24-bit/96 kHz audio. If you experience any audio concerns, here are some steps to consider: First, check the audio output from the app on your phone by turning off Bluetooth in the Settings menu and testing the app without the headphones connected. Make sure the app is updated and consider clearing its data if necessary. Additionally, check your phone's sound settings, as features like sound personalization or Dolby Atmos can affect audio quality. Ensure that your earbuds and device are within 30 feet of each other and not obstructed by walls or devices that could disrupt the Bluetooth signal. Confirm that you are wearing the earbuds correctly and that Buds Sleeves, if needed, are being used. Check the battery status in the Galaxy Wearable app or by placing the earbuds in their case. Regularly clean the earbuds to remove any dust or debris that could muffle sound, and inspect them for any signs of damage. Finally, restart both your phone and earbuds, check for software updates, and if further assistance is needed, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Good earbuds one issue
on December 24, 2024
Posted by: Dbekka
from Oklahoma
Expertise:Intermediate
These were nice earbuds even though the fit was alright. But after about a month of useing them I could barely hear my music unless they were at a weird angle in my ear.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, December 26, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds3, Dbekka. We value your insights regarding comfort and sound quality. The Galaxy Buds3 are designed for a comfortable fit, ensuring that they remain pleasant to wear throughout the day, regardless of your activities. Unlike canal-type earbuds, the Galaxy Buds3 are open-type, which means they do not have earbud tips. To use them, simply place the earbuds in your ears, making sure to check the bottom for directional markings—an "L" for the left ear and an "R" for the right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Adjust the angle slightly so that the microphone points toward your mouth, and feel free to rotate the buds forward or backward until you find the most comfortable fit. We're committed to providing a superior listening experience, and your input helps us improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Zane
from Rockwall, Texas
Expertise:Expert
Verified Purchase:Yes
The sound qualityis unmatched, terrific sound! They just didn't fit my ears, mainly the right one. I'll buy the buds3 pro when I can afford them.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your thoughts about the Galaxy Buds3, Zane! It's fantastic to hear that you’re enjoying the unmatched sound quality. At Samsung, we prioritize delivering a top-notch listening experience. For a better fit with your earbuds, remember that the Galaxy Buds3 are open-type buds rather than canal types, so they don’t come with ear tips. Simply place them in your ears, checking for the directional marks on the bottom—an "L" for the left bud and an "R" for the right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear. A slight angle adjustment, so that the microphone points towards your mouth, can enhance your experience as well. You can also rotate the buds back and forth until the fit feels just right. We’re excited for you to experience all the features of the Buds3 has to offer! If you have any other concerns or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Features
on December 27, 2024
Posted by: Ruining the earbuds
Why do they have the long piece it fits unwell in the ear the older ones were better.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 29, 2024
Thanks for reaching out! Your feedback on the Galaxy Buds3 is invaluable. We appreciate your thoughts and want to assure you that these earbuds are designed to deliver exceptional sound quality and a comfortable fit. The Buds3 are designed to deliver exceptional sound quality and a comfortable fit, featuring improved Active Noise Cancellation and a long-lasting battery for an enhanced audio experience. As open-type earbuds, the Galaxy Buds3 do not have ear tips. To start using them, simply place them in your ears. Check the bottom of the earbuds for directional markers: an "L" for the left earbud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone is pointing toward your mouth instead of straight down, and feel free to rotate the buds forward and backward until they fit comfortably. Your input is invaluable as we continue to innovate and improve our products. If you have any other questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kong 89th
from South Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great sound very lightweight. Recommend them.price was reasonable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: hm05
Verified Purchase:Yes
Too big for my ear. Doesn't fit at all. Not able to use it.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your feedback! The Buds 3 features immersive audio, an adaptive equalizer, live translation, and an all-new design. We understand that fit is crucial when it comes to earbuds, and we’d like to highlight that the Galaxy Buds3 are designed as open-type buds rather than traditional canal-type earbuds, which means they don’t come with earbud tips. To get started, simply place the earbuds in your ears. Make sure to check the bottom of the earbuds for directional marks, where you'll find an "L" for the left and an "R" for the right. To wear them correctly, insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. For optimal comfort, angle the bud slightly so the microphone is pointing toward your mouth, rather than straight down. You can also adjust the buds by rotating them forward or backward until you achieve a comfortable fit. We want you to enjoy the exceptional sound quality and features of the Galaxy Buds3, so if you have any more questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rusty
from Crown Point, Indiana
Verified Purchase:Yes
The galaxy buds 3 dont fit as comftorably as the first gen and lack touch controls
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your thoughts on the Galaxy Buds3, Rusty. The Buds3 features stunning speakers equipped with a new 11mm speaker and an amp-enhanced diaphragm that is 1.5 times larger. This allows the Galaxy Buds3 to elevate your sound from dull to dynamic. These buds are designed as open-type buds, which means they don’t have traditional ear tips, allowing for a more comfortable fit for many users. To get started, simply place them in your ears, making sure to check the directional markings on the bottom of each bud—look for the “L” and “R.” Insert the right bud into your right ear with the “R” facing you, and do the same for the left. For optimal performance, angle the microphone slightly towards your mouth, and feel free to adjust the earbuds by rotating them until you find the perfect fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Next Model will be better
on December 27, 2024
Posted by: Graves
from Louisiana
Expertise:Intermediate
I purchased these in October for my birthday. Great sound. The buds are too large for my ears but I make do. I just keep adjusting. Another thing is the connectivity from my Samsung phone to buds is automatic but from Samsung tablet to buds is not automatic. I have to set it up each time. I was very excited when I saw these. I'm a little disappointed but ill manage. Like anything else it has to be perfected.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for sharing your feedback about the Galaxy Buds3! We're thrilled to hear that you enjoy the great sound quality they provide. We understand that comfort and convenience are crucial, and we're committed to perfecting our products. Our wireless connectivity is designed for seamless use, and we appreciate your patience with the setup process on your tablet. If you continue to experience challenges trying to connect to your tablet, we recommend reaching out to us at Samsung Support so that we can look into what may be causing this. Your insights are valuable to us, and we hope to continue exceeding your expectations in the future! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US