I guess the comments were right about the buds. They're too big, and have a tendency to fall off especially when talking or chewing.
I would recommend this to a friend!
Features
5
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, December 16, 2024
Thanks for reaching out to us, Clark! We appreciate your feedback on the Galaxy Buds3 as we continue to make changes and improvements. The Buds3 has been redesigned for life on the go, featuring a brand-new design that enhances your audio experience. With a shape that fits comfortably in your ears, the Buds3 offers amazing sound quality. Plus, its fresh finishes and updated clear charging case help it stand out in a crowded market. We noticed you reached out to voice some concerns you had about the buds not being able to stay in while you're listening to them. We understand that fit is crucial for the best experience. As open-type earbuds, the Galaxy Buds3 do not have ear tips. To get started, simply check the bottom of the earbuds for directional marks indicating 'L' for left and 'R' for right. Insert the R bud into your right ear with the 'R' facing you, and insert the L bud into your left ear with the 'L' facing you. Angle the earbuds slightly so that the microphone is pointing toward your mouth rather than straight down, and adjust the fit by rotating them until they feel comfortable. If you have any further questions or concerns, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
STICK TO THE 2S THESE SUCK
on December 15, 2024
Posted by: Extremely dissatisfied
They do notstay in your ear. You breathe they fall out. You smile they fall out. You look in any direction they fall out
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 15, 2024
Thank you for sharing your honest feedback on the Galaxy Buds3! With the Galaxy Buds3, you can focus on the sounds you love and minimize distractions. The Active Noise Cancellation feature filters out surrounding noise, allowing you to enjoy your favorite audio without unwanted interruptions. We hate to see that you've had a bad experience trying to get your buds3 to fit in your ears. It's important to note that the Galaxy Buds3 are open-type earbuds, meaning they do not have ear tips like canal-type models. To use them, simply check the bottom of the earbuds for directional markings indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down, and adjust them by rotating them forward and backward until you find the right fit. We hope this guidance helps enhance your experience with the Galaxy Buds3! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The sound and connection is fine, but not very comfortable to wear. They can easily fall out.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, January 9, 2025
Thanks for reaching out, Josie! We appreciate your feedback on the Galaxy Buds3! We're glad to see you find the sound quality and connectivity satisfactory. The Galaxy Buds3 are designed with advanced audio technology, including our custom 2-way speakers that deliver rich, spacious sound, ensuring an immersive listening experience. We understand that comfort is just as important as sound quality. The Galaxy Buds3 are open-type earbuds and do not have traditional earbud tips. To get started, simply place the earbuds in your ears, checking the bottom for directional markings - "L" for the left bud and "R" for the right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Make sure to angle them slightly so that the microphone on the bottom points toward your mouth, not straight down. You can adjust the fit by rotating the buds forwards and backwards until they feel comfortable. Your comfort is crucial to us, and we continually strive to improve our products. If you have any other concerns or questions, do not hesitate to reach out to us at Samsung Support! Thank you for being a part of our Samsung community. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Bad experience.
on December 19, 2024
Posted by: Egajr
Very good design Very poor quality materials, very good controls, the bad box for charging headphones.
Response from Samsung USBy R&R Team, December 22, 2024
Thank you for your feedback on the Galaxy Buds3, Egajr! We’re excited to see that you appreciate the design and controls, as our team has put a lot of effort into creating a sleek and intuitive user experience. With the Samsung Seamless Codec, you can experience Crystal Sound, whether you're making phone calls or enjoying your favorite playlist during your morning workout. This technology ensures high-quality streaming across devices, supporting audio up to 24-bit/96 kHz. We value your input on the materials and charging case, and we're constantly striving to enhance our products. The Galaxy Buds3 is designed to provide an exceptional audio experience, with features like active noise cancellation and long battery life. We hope you continue to enjoy your Galaxy Buds3! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy buds pro 3
on December 20, 2024
Posted by: Roger
from Miami
Expertise:Beginner
I bought it 12/ 19/2023 .Now I have a Google pixel phone a little skeptical of of it would work on my pixel phone,,first thing I did was down Samsung apk . wearable. Once I did that I was able to get most of features and adapt to my music preferences . The volume on it much louder then pixel bud , they felt light on ear ,only thing had to change ear tips to medium size ,noise cancellation sometimes is good sometimes is not , ambient mode really good love that I'm able voice commands my music go next song or stop without touching anything ..sound quality was great and calls I love people where able to hear great,now a pixel person but had issues with pixel bud pro that's why had to try it..360 sound great on movies and audio.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great design, flawed performance
on December 20, 2024
Posted by: RUSTYNAIL
from Florida
Expertise:Intermediate
They look great and feel great but I've noticed the active noise cancelation doesn't seem to work. I had the Buds 2 Pro and it worked great, but these new ones I can't tell the difference whatsoever. I've toggles it on and off multiple times trying to hear a difference. I've been a Samsung user for a long time and I'm VERY disappointed in these buds.
Features
4
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your feedback on the Galaxy Buds3! We appreciate your loyalty as a long-time Samsung user. The Galaxy Buds3 features enhanced active noise cancellation technology compared to the Buds2 Pro for a more immersive listening experience. With improved audio quality and a comfortable design, the Buds3 is designed to deliver exceptional sound clarity and a seamless connection, making every moment more enjoyable. We encourage you to explore the settings to ensure you’re getting the most out of your noise cancellation feature, as it can be fine-tuned to match your environment. Also, ensure that you have the proper-sized bud tips installed. Your experience is important to us, and we’d love to help you optimize your use of these incredible earbuds! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
They keep falling off of my ear. They fit very loose in the ear.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2024
It's great to hear from you, Raja! We appreciate your honest feedback on the Galaxy Buds3. We designed these earbuds to provide an unparalleled listening experience with features like adaptive sound control and an ergonomic fit. If you're experiencing any challenges with the fit of your buds, we recommend trying out the different ear tip sizes included in the package, as they can significantly enhance comfort and stability. Check out the link attached for options to help get a better fit. We appreciate your insights and are committed to helping you enjoy the best audio experience possible! If you have any further concerns or questions, we urge you to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsu.ng-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus