They're beautiful, but when I use them a lot of time and I put them back in the charging box, it indicates that they can't be charged because it's wet and it's not. The light stays on in red as if there's a problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 21, 2024
Hi Migdalia, thank you for sharing your experience with your Samsung Galaxy Buds3 with us. We are so happy to hear you are so happy with the appearance of your new earbuds. We would love to help you with the charging and battery of your earbuds. If your device is alerting you to liquid and preventing charging, we have provided a link to an article to help you ensure your earbuds are clean and dry prior to placing back in the charging case. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Sound quality is great, but the noise canceling does not do well as previous Buds, as they do not seal with silicone tips, these just sit in your ear. Also with most activites they will fall out
Response from Samsung USBy Social Commerce, November 18, 2024
Hi Steve A, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important the audio and fit of your earbuds are to you every day, and we would love to help you in any way possible maximize your usage and experience. We are so happy to hear you are overall pleased with the audio quality, and we have provided a link to an article about the ANC setting directly. We have also provided a link to an article to help you with the fit, and recommend following up with a fit test you can do in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you have interest, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The sound quality is great. Having said that, I highly recommend them. Voice calls are clear, and they're relatively easy to use. But, yes, there's a but, they do not fit my ears. Im so disappointed. Other than that, i like them.
I would recommend this to a friend!
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, customizable, great fit!
on November 16, 2024
Posted by: Sheena
[This review was collected as part of a promotion.] These buds work seamlessly. The noise-cancelling is amazing and the fit is perfect. They keep me motivated and entertained from working out, to going to work, and also just relaxing. The pinch features are so easy to use and I love how they can be customized. Upgrading to the buds 3 was so worth it!
Fit wasn't what I was expected...so I upgraded to the pros and am glad I did.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Leonard Washington, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the fit of your earbuds is to you every day. We have provided a link to help our customers troubleshoot the fit of your earbuds, and always recommend performing a fit test if the earbuds do not feel right when placed in your ears. We are soh appy tohear you are enjoying the Galaxy Buds3 Pro, and hope you'll reach out to us againwith any additional questions or feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
incredible sound
on November 17, 2024
Posted by: Ket228
[This review was collected as part of a promotion.] These headphones amazed me with their sound. I really like that they have noise cancellation. Now music has reached a new level.