Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
5
ALL IZ WELL
on November 13, 2024
Posted by: ACDC2024
[This review was collected as part of a promotion.] The Samsung Galaxy Buds offer fantastic sound quality with rich bass and clear treble. They feature effective active noise cancellation, making them ideal for noisy environments. The earbuds are comfortable, come with multiple ear tip sizes, and have a sleek, modern design. With around 5 hours of playback time (with ANC on) and additional charges from the case, they provide good battery life. Pairing is seamless, especially with Samsung devices, and the Bluetooth connection is stable. Overall, they are a great investment for any music lover.
Value
5
Written by a customer while visiting Samsung US
Posted by: Muaath
Verified Purchase:Yes
Not what i expected.
It is really not that comfortable compared to the price
I would rather pay more if you can make it more comfortable and easy to use the sensor.
You know if you make it more simple and comfortable instead of focusing on making it more modren looking
It is really not that comfortable compared to the price
I would rather pay more if you can make it more comfortable and easy to use the sensor.
You know if you make it more simple and comfortable instead of focusing on making it more modren looking
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Muaath, we appreciate your feedback on yoru Samsung Galaxy Buds3. We completely understand how important your earbuds are to you every day, and we would love to help you with the comfort of your earbuds. We have provided a link to an article to help you with the placement, and recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: moony
from Minnesota
Expertise:Expert
Verified Purchase:Yes
great sound and very comfortable, the only minor complaint I have is they are prone to fall out of my ear when eating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The connection range is not as good as my Buds 2. Very disappointed.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Anonymous, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the reliable connection of your earbuds is to you every day to be able to move around without the worry of carrying your device as well. We have provided links to a few articles below to help you with the connection of your earbuds. We have also shared a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
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Samsung Community
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Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Mouayed Shoker
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
This item very excellent and very good and the quality very good
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Both of my earphones have the same problem bud3p
on November 15, 2024
Posted by: iXacker
Expertise:Expert
Verified Purchase:Yes
Charging issues buds won't chage even the case fully
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there iXacker, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Big headed boby
Verified Purchase:Yes
Uncomfortable but sounds great would of definitely have ordered the pros
Response from Samsung USBy Social Commerce, November 18, 2024
Hey there Big headed boby, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you and needing a comfortable fit for prolonged wear and enjoyment. We have provided a link to an article to help you with the placement and recommend performing a fit test in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Avid sanding enthusiast
Verified Purchase:Yes
So I bought these for my wife... She was an original airpod user for many many years. Actually hates the gen 3's. Says shape is different. She absolutely cannot stand anything that actually goes IN the ear either... The MOMENT she put these in her ears, she asked if one fell out jokingly, because they felt THAT good to her. She uses them all the time on trains (Metra - Chicagoans here) and the CTA as well. She's worn them for workouts, and still they stick to her like glue. She rants and raves all the time now to her friends.
Written by a customer while visiting Samsung US