[This review was collected as part of a promotion.] Love the design and fit of the samsung galaxy buds 3. I wear them everyday for at least 4 hours. They stay in my ears without falling out or slipping. Very comfortable.
I really liked them, the noise cancellings was good and the music sounded excellet. But they just don't stay in my ears.
Response from Samsung USBy Social Commerce, October 28, 2024
Hi Rina, thank you for your feedback on your Samsung Galaxy Buds3. We are so happy to hear you were thoroughly enjoying the audio quality of your new earbuds, and we would love to help you maximize your experience and find that ideal fit. We have provided a link to an article to help you directly with this experience, and recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Pros/ cons
on October 28, 2024
Posted by: SGguy2000
[This review was collected as part of a promotion.] The features are great. Sounds quality is good. And the look is also good. The fit is not great. And lately galaxy products irritates my ears. All in all... I don't get to wear my buds as much as I'd like to and that makes me sad.
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there SGguy2000, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing how much you have enjoyed the audio quality and enhanced features of your device. We would love to help you with a comfortable fit to enhance the usage of your earbuds every day. We have provided a link to an article to help you with the placement and recommend a fit test to acheive this ideal fit. We have also shared a link to the Samsung Support Team if there is another reason for this discomfort, or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Volume
on October 28, 2024
Posted by: Pork chop
from Flint Michigan
Expertise:Expert
I love all the new stuff added but I do have one problem the volume keeps moving up and down like someone is talking to you the thing is the ear buds have voice activity but it should only respond to your voice only I can site outside on a windy day and the volume goes up and down
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, October 28, 2024
Hey there Pork chop, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We are happy to hear you are enjoying all of the enhanced features and settings of your earbuds. We would love to help you with the volume of your earbuds. If you are enjoying the feature of the voice detect with your earbuds and believe it is not operating as intended, we have provided links to the full device manual and the Samsung Support Team to offer additional insight and help you resolve this experience. Thank you for being a Samsung customer. -Elizabet Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on October 28, 2024
Posted by: Aliyah
[This review was collected as part of a promotion.] I switched from beats earbuds to Galaxy buds due to the features and functionality. They fit seamlessly with my phone and I love the fit and personalization. I also enjoy the different fits they offer in different versions of the galaxy buds as the gummy inserts never worked for me. Also, I love the translation ability from Galaxy AI, it makes understanding different languages much easier as I live in an area where there are multiple languages and dialects. Overall, a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on October 28, 2024
Posted by: cadillacCo
[This review was collected as part of a promotion.] I love the galaxy buds 3. They sit well in my ears throughout my work day. They last a long time, have clear sounds, noise cancel, and people hear me clearly when I'm on the phone. These are fantastic, I wear them everyday, and I also get compliments on the style of how they look. They Galaxy AI makes the sound quality so much better as it analyzes the background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally Headphones that work for me!
on October 29, 2024
Posted by: Alek305
[This review was collected as part of a promotion.] This product is one that I am very close to since I only use this type of earpieces because the soft tip ones damage my ears. The audio quality is great and the new AI features do help out a lot. I use these headphones for everything, I connect them to my phone when they call me, to my PC and PS5 when I am playing and sometimes even to the tv when I am watching TV and my wife is sleeping