Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
2 out of 5
2
it keeping felling from my ears
on October 24, 2024
Posted by: JJLP
from online
Expertise:Beginner
Verified Purchase:Yes
it keeping felling from my ears every time I lower my head
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 25, 2024
Hi there JJLP, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds are to you on a daily basis. We have provided al ink below to an article to help you troubleshoot the placement of your earbuds. We also recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst earbuds
on October 25, 2024
Posted by: Phos
from Brooklyn
Verified Purchase:Yes
This is worst ear buds I bought
They make my ears hurt
This airbud has affected the gristle on both of my ears to wear my ear is bleeding and hurting, I wish I would have never bought them.
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Phos, thank you for your feedback on your Samsung Galaxy Buds3. We would love to hep you resolve this matter with your earbuds, and have provided a link to the Samsung Support Team. These experts can work with you one on one to review any options available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sounds Good. Fits Terribly.
on October 25, 2024
Posted by: Anonymous
from Meridian, MS
Verified Purchase:Yes
The Galaxy Buds3 Silver sound great compared to the Galaxy Buds Live that I traded them for; however, the fit is terrible. The Buds3 never feel like they are secure in my ear. I have tried the advice offered on the support site, but it did not make a difference. I ordered them, because they have a similar shape to Galaxy's fruit named competition. Unfortunately, they are shaped slightly different, and that difference makes them slightly too large to fit securely in my ear. I gave serious consideration to returning them, but I decided to keep them, because they sound good and the noise cancellation works well. I will just have to be extra careful when I am standing near water.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Gomeze Robinson, thank you for your feedback on your Samsung Galaxy Buds3. We love that you are enjoying the enhanced audio quality of these earbuds and would love to offer additional assistance with regards to the fit of your earbuds. If you haven't done so yet, we recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance or answer any questioins you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my buds3
on October 25, 2024
Posted by: T Ineichen
from Alaska
Verified Purchase:Yes
Great sound, light, comfortable and the battery seems to last quite some time.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Meh
on October 25, 2024
Posted by: DJC87
from CO
Expertise:Intermediate
Bought these to replace my original Galaxy buds. They constantly fall out. No good way for them to sit in your ears. Battery life is good, for now but miss my other buds. Waste of money.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 28, 2024
Hello DJC87, thank you for takiing time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We love hearing you are enjoying the enhanced audio quality of your new earbuds, and we would love nothing more than to help you with the fit and have the best experience possible with your device. We have provided a link to an article to provide assistance with the optimal placement of your earbuds. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this matter continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Fall out of ears
on October 26, 2024
Posted by: Nate
from Raleigh NC
Expertise:Intermediate
Verified Purchase:Yes
They fall out of my ears. They work well in every other way but ear buds 2 are better.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Nate, we appreciate your feedback on your Samsung Galaxy Buds3. We are pleased to hear you are enjoying all of the updated audio quality and features of your earbuds. We would love to help you with the fit of your earbuds and maximize your oveerall usage. We have provided a link to an article to help you at your convenience, and we recommend performing a fit test with your earbuds while you are connected in the Samsung Wearables App. Finally, we have provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love mynew Galaxy Buds3
on October 26, 2024
Posted by: Misunderstood1
[This review was collected as part of a promotion.] I have used many brands of headphones, they are in my ear 8 to 12 hours a day, so they have to work, fit comfortably, and sound great with excellent noise canceling. I switched to the Bud3 recently and am impressed. It's my first pair, which is odd seeing as how I have had Samsung phones since the beginning, and testify for about 20 years. No other brands in-between, why mess with excellence? Anyway, the Bud3 hit the triple from deep. Love them!
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Misunderstood1, thank you for your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are enjoying the prolonged usage and wear of your earbuds every day during work. We have provided a link to the full device manual and the Samsung Support Team to offer additional tips and features that may further enhance your overall experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
They don't fit properly and they fall out.
on October 26, 2024
Posted by: Jazzflo35
Just got these 2 days ago and it feels like a poor fit for my ears. I looked at tips and tried them out but they fall out. I find it ridiculous that I'd have to buy extra accessories to make this expensive product work. I looked at everything online and there's no real solution. I feel like they should of made them smaller to fit a women's ear.
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Jazzflo35, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We understand how valuable the perfect fit with your earbuds is to your continued usage and enjoyment. We would love to help you in this matter, and have provided a link to an article to help you with the placement, and recommend a fit test be performed in the Samsung Wearables App for any recommended adjustments to the placement. We have also shared a link to the Samsung Support Team if this matter persists or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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