Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Posted by: Juan
from Georgia
Verified Purchase:Yes
I love my galaxy bud 3 are awesome. There feel comfortable and the sounds quality is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pjl420
from Hyannis MA
Expertise:Intermediate
Verified Purchase:Yes
Way better design then the galaxy buds pro 2 love this design way better fit better stay better sound better look better but a must have great value for exceptional performance and quality and also craftsmanship
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Very disappointed with the fit look and feel of these new galaxy bud 3. I had to return them because my galaxy bud 2 pros felt fit and gave far more superior sound.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Hi there Rodrigo Flores, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the ideal fit and other features are to you with your earbuds. We are pleased to hear you were able to work with us directly to resolve your experience, and are thrilled to hear you have a pair of earbuds you love. We hope you'll reach out to the Samsung Support Team any time, linked below, with any questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Charles
from Tamarac, Fl.
Expertise:Intermediate
Verified Purchase:Yes
I have 2 Samsung cellphones, I use this Bud in both with no problem, excellent product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Legomusic
from Niagara falls NY
Expertise:Intermediate
Verified Purchase:Yes
Great product sound quality is very good very comfortable in ear i like them alots
I would recommend this to a friend!
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Legomusic, we appreciate your feedback on your Samsung Galaxy Buds3. We love hearing how much you are enjoying the features and overall daily usage of your new earbuds. We have provided a link to the full device manual to offer additional features you may find useful and enjoyable. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Tester No1
from CA
Expertise:Expert
Verified Purchase:Yes
So, I decided to trade in my old Samsung Pro 2's for the Buds 3, which was a terrible decision. The connectivity drops way too much, and the fitting is less than subpar. Although waterproof, it's almost impossible to keep them in your ears when they get wet. I suggest that you spend a little more on the Buds 3 Pro they have an earpiece cover, so it may provide a better fit. i think I'll go back to the old design until they work out the kinks.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 24, 2024
Hi Tester No1, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you every day, and we would love to help you have the best uninterrupted listening experience. We have provided links to articles to help you with the fit and Bluetooth connection of your earbuds. We also recommend performing a fit test with your earbuds when you are connected in the Samsung Wearables App. We have lastly, provided a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Charging issues and un necessary design changes
on October 24, 2024
Posted by: Aiden
from NH
Expertise:Intermediate
Verified Purchase:Yes
The sound quality isnt bad the shape doesn't do much for me though, I prefere the buds 2 design but the biggest issue is they have a lot of charging problems.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Hi Aiden, we appreciate your feedback on your Samsung Galaxy Buds3. We would love nothing more than to help you with the fit and charging of your earbuds. We have provided a link to an article to help you find the optimal placement of your earbuds and recommend following up with a fit test in the Samsung Wearables App. We have also provided links to an article to help you with the battery, and another to the Samsung Support Team to offer additional options for resolution if you continue to experience any frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Kassie
from Myrtle Beach, NY
Expertise:Intermediate
Verified Purchase:Yes
Super impressed with these. I like them more than my other brand pair! I love that they don't have the rubber part, that usually irritated my ears. These are super comfortable and the sound quality is great. I am also super impressed with the noise canceling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US