Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,063 Reviews)
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
2
Great sound but bad style
on October 20, 2024
Posted by: Fullmetal
[This review was collected as part of a promotion.] When I got the nee Buds 3, I was excited because I heard the quality compared to the Buds 2 would be night and day. When I powered them on, the sound quality was significantly better all around. I was very pleased with the sound quality. However, I was not pleased at all with how they stay in the ear. Over time as I start to sweat and move around, they continually fall out of my ears. The sound canceling is amazing and cancels ambient noises so I can focus on what I am listening to, but if there's traffic or heavy equipment moving around me, I can still hear it no problem. The biggest downside to these Buds is that they don't stay in my ears when I need them to.
Value
2
Response from Samsung USBy Social Commerce, October 21, 2024
Hey Fullmetal, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you every day for a range of activities. We have provided a link to an article to help you with the placement, and recommend a fit test be performed in the Samsung Wearables App. We have also shared links to the full device manual and the Samsung Support Team to highlight the adaptive ANC setting and help offer additional troubleshooting if you continue to experience frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy bud 3 review
on October 21, 2024
Posted by: TIG1327
[This review was collected as part of a promotion.] This product is quick to connect to my phone/laptops. Battery life is incredible and audio quality and external noise cancellation have been top notch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Save & get the Buds3 Pro, or stick with Buds2
on October 22, 2024
Posted by: Sung Critic
Verified Purchase:Yes
The Buds3 are not comfortable, the sound is not as robust as the Buds2, the active noise canceling is not good at all compared to the Buds2. The controls are a vast improvement over the Buds2
Response from Samsung USBy Social Commerce, October 22, 2024
Hi there Sung Critic, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how vital a comfortable, secure fit are to your usage and enjoyment and also have a direct play to the overall audio quality. We have provided links to articles to help you with the fit and audio quality. We also recommend performing a fit test with your earbuds while you are wearing them and connected to the Samsung Wearables App. We have also shared a link to the full device manual to help you adjust the audio settings to align to your listening preferences. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Sarah Jane
from Brownsburg, Indiana
Expertise:Beginner
Verified Purchase:Yes
These are nowhere close to the new earbuds.... They are extremely uncomfortable and I couldn't get the touch function to work as well.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Montana C
from West michigan
Verified Purchase:Yes
The buds work great. Cool features to play with. Seamless connection to my phone. Just wish they were more comfortable. Feels like they're always about to fall out of my ear. Has only happened once.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi Montana C, we appreciate your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are overall pleased with the features and functionality of your new earbuds. We have provided a link to an article to help you find the most comfortable fit and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: EDubb88
from Denver Co
Expertise:Intermediate
Verified Purchase:Yes
First, They are SLICK! the first time trying to wear them I must've dropped 1 or the other at least twice due to their smooth finish. Second, the controls are awkward. I'm having a hard time getting used to squeeze slide click motion to change the volume or track. Third, They don't stay in my ears. I don't know if its due to my ear size or the slickness of the earphone. Ive almost lost them a couple times since purchasing them. Those are the negatives. On the positive side, They have awesome sound. The battery life is great as well. I also like the fact that you can give voice commands through them which negates the awkwardness of the actual touch controls. Overall They are a solid 3/5.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, October 23, 2024
Hi there EDubb88, we appreciate your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are pleased with the audio quality of your new earbuds. We would love to help you maximize your experience and troubleshoot the fit of your earbuds. We have provided alink to an article to help you with the optimal placement, and recommend doing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you contnue to experience any frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Shaun
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Great sound quality, great earbuds. They don't tend to stay in ear. Have to adjust them several times.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 21, 2024
Hey there Shaun, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so happy to hear you are pleased with the audio quality of your earbuds. We would love to help you with the fit and ensure you have the best possible experience every day with your device. We have provided a link to an article to help you with the placement of your device. You can also use the Samsung Wearables App to perform a fit test at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Carlos
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Much better fit and sound quality compared to my bud 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US