Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
2 out of 5
2
Not the greatest
on October 15, 2024
Posted by: Matt D
from NH
Expertise:Intermediate
Verified Purchase:Yes
They fall out of my ears way to easily. Microphone did not work well until Zoom settings were modified. For the money they should be able to connect o multiple device via Bluetooth.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 16, 2024
Hello Matt D, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3. We would love to help you with the fit of your earbuds, and have provided a link to an article to help you with the placement. We also recommend performing a fit test with your earbuds when you are wearing them and connected to the Samsung Wearables App. We have also provided a link to the full device manual to help you with the connection options. We have also provided a link to the Samsung Support Team to offer additional assistance with any frustrations or answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Meh
on October 15, 2024
Posted by: norton712
from Saint Paul mn
Expertise:Expert
Verified Purchase:Yes
Not happy at all with the fit it slipped out easily didn't seem like it was made real well
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there, we appreciate your feedback on your Samsung Galaxy Buds3. We would be thrilled to help you troubleshoot the fit of your earbuds and have the best experience possible with your device. We have provided a link to an article to help you with the placement and recommend a fit test, if you haven't done so already. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Updated features
on October 16, 2024
Posted by: Letsgetgoing
[This review was collected as part of a promotion.] Product is great! Still has that ambient sound but the noise canceling is as good as it can be considered the fit. Getting use to the button feature.
I use earbuds every morning for my walks around the pond and throughout the day. I use it to tone out the world and focus within.
I've tried the AI feature but still have some things to figure out, I have the new Samsung 24plus. I kept reading that only the pro has the ai translation features on them. Hope it's on these also!.
Phone calls are precise and clear. I was at an LSU football game and someone told me they couldn't tell I was at the game!. Sweet!
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there Letsgetgoing, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so thrilled to know you have had such a wonderful inital usage of these earbuds thus far. We have provided a link to the full device manual to help you discover all of the features of your new earbuds, and maximize your every day usage. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad bad bad design
on October 17, 2024
Posted by: Jeffery
I bought this justnthe other day, I was really excited but after putting them in, I hate them!!!!! Love the sound but hate the make of them,.it's bulky, they do not fit in your ear or anything they just go in and fall right back out...it's really really bad make and model of these....I really really wish I could give them back and it's only been 2 days. I hate these ..worst 200 I have ever spent ...I have to wear a bandana or a sweat band just to keep them in my ear...this is a bad model ...I am severely disappointed
Response from Samsung USBy Social Commerce, October 17, 2024
Hi there Jeffery, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have provided links to an article to help you with the fit and placement of your earbuds, a link to the Samsung Support Team, and warranty information for your device. We also offer a 15 day return offer if you continuing to experience these frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Jtn
on October 19, 2024
Posted by: Thomas
from Texas
Expertise:Expert
Verified Purchase:Yes
Not fighting in my ear...very low sound...when som noise around me
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 21, 2024
Hi Thomas, we appreciate you sharing your feedback on your Samsung Galaxy Buds3. We completely understand how frustrating it is to have new earbuds that are not meeting your expectations for usage and audio quality. We have provided links to articles to help you with the placement of your earbuds and help you with the secure fit, and another to help you with the volume. We have also provided a link to the full device manual and Samsung Support Team if these frustrations continue and you would like additional resources and assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You need these in your life.
on October 19, 2024
Posted by: D Paul
from Ft.Worth,Tx
Expertise:Intermediate
Verified Purchase:Yes
Great fit!!! Even better sound, the noise cancelation is friggin awsome. Best buds I've owned. Highly recommended.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing earbuds
on October 19, 2024
Posted by: Joel
I bought these and they are amazing. The noise canceling is great and the sound quality is even better! The microphone is the best on the market, even compared to airpods. The only thing that could be improved is the style in my opinion. Overall these earbuds are a very solid choice if your looking a great experience!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Sound, Fit leaves something to desire.
on October 20, 2024
Posted by: Dutchman7
from Waco, TX
Verified Purchase:Yes
The sound quality is outstanding. The fit not so much. I am unsure how you are supposed to adjust the fit when it is one size fits all. This may have been for the Active Noise Cancellation, however, since I have not had an opportunity to test this, I cannot really speak on that. The Adaptive Equalizer with AI, I assume this process happens over time and adjusts to how you wear the Ear Buds. The translations could be nice to try out, I am unsure how this affects privacy since many who speak in another language do so because the do not want those around them hearing what they are saying. Overall it will be nice to see how the ear buds are over time
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Dutchman7, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are pleased to know you are having such a good experience with the audio quality and features of your new earbuds. We have provided a link to an article to help you with the fit adjustments, and recommend doing a fit test in the Samsung Wearables App. For the other features you are curious about we have provided a link to the full device manual and the Samsung Support Team if you have questions about aligning your earbuds to your preferences. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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