Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
4 out of 5
4
Missing one important feature
on October 5, 2024
Posted by: Haxx
from St.Louis,Mo
Expertise:Intermediate
They're overall nice missing ambient sound mode tho
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Haxx! We truly value your feedback. While we understand the desire for an ambient sound mode, the Galaxy Buds3 is packed with features designed to enhance your listening experience. With Active Noise Cancellation, you can immerse yourself in your favorite music, blocking out distractions around you. Additionally, the AuraCast feature allows you to connect with multiple devices simultaneously, and the 24-bit Hi-Fi Sound Quality with 96KHz sampling delivers exceptional audio clarity. You’ll also enjoy the Enhanced 360 Audio with Multichannel support, making every listening experience feel more immersive and realistic. We appreciate your input and hope you continue to enjoy the incredible sound quality and features that the Galaxy Buds3 has to offer! For any questions or concerns, please do not hesiatate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cant stay in ears
on October 5, 2024
Posted by: Matt
Verified Purchase:Yes
They fall out my ears immediately. Sound is good if they stay in...
Response from Samsung USBy Social Commerce, October 10, 2024
Hello Matt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the placement and recommend performing a fit test as a follow up in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3, best Galaxy Buds ever!
on October 8, 2024
Posted by: JamesJC
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
I love my Galaxy Buds3. They sound great, noise canceling works very well & they stay on my ear (my Buds2 would fall out a lot).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features poor execution
on October 8, 2024
Posted by: Bajanramo
I bought these earbuds less than a month ago and i am disappointed. My disappointment stems from the fact that battery life is worst than the bud pro 2,I am only getting 4 1/2 hours of battery life from these also when the light feature is on sound get choppy and gets much much worst if you walk away from your phone with the buds in your ear ,calls and listening to music gets so bad and you get alot of distortion and noise from buds and last but maybe not least operation distance is way shorter so that means I can't walk as far away from my phone while in use because call drops not as good as pro 2
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Bajanramo, thank you for your feedback on your Samsung Galaxy Buds3. We understand how frustrating it can be to have your media interrupted during your listening. We have provided links to a few articles to help you troubleshoot the Bluetooth connection, and to the Samsung Support Team as well to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, not great
on October 8, 2024
Posted by: Theodore444
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is very good, the interface is not great. Difficult to use with work gloves
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 11, 2024
Hi there Theodore444, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features are for a variety of reasons and activities every day. We have provided alink to the full device manual to help you discover all of the ways you can use controls with your device and have the best experience possible. We have also shared a link to the Samsung Support Team if you continue to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not as I expected
on October 9, 2024
Posted by: Chris
Verified Purchase:Yes
Sound is good they don't like to stay in and half the time they don't charge when I put them in the case
Response from Samsung USBy Social Commerce, October 14, 2024
Hello Chris, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important your earbuds are to you every day and wanting that ideal secure fit. We have provided a link to an article to help you troubleshoot the placement of your earbuds, and recommend performing a fit test as a follow up to your troubleshooting. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy buds ever
on October 9, 2024
Posted by: Mike
from West palm beach, fl
Expertise:Intermediate
Verified Purchase:Yes
Live these ear buds. They stay in unlike the last 2 models, and the controls are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features And Very Easy To Maneges
on October 10, 2024
Posted by: Anonymous
from New Jersey
Expertise:Intermediate
Excellent Sound And Nice Looking Pieces, Much Better Than Before.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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