Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,062 Reviews)
Open Ratings Snapshot
Rating breakdown 2,062 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
275
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
1 out of 5
1
DO NOT BUY
on June 10, 2025
Posted by: Chillaxin65
from Washington State
Expertise:Intermediate
Easily the worst ear buds I have ever bought. They worked good for the first 2 months and then now the speakers are blown through just daily use. These are the last pair of Samsung buds I will ever buy.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Buds 3. We appreciate your feedback regarding the performance after a couple of months. We take pride in delivering high-quality devices, and it’s important to us that you have a great experience. Please remember that Samsung offers a 12-month limited warranty that covers manufacturer defects, which may apply in your situation. Additionally, we provide Samsung Care+ for eligible devices, offering extended protection and support for any future needs. To assist you further, we would like to gather some additional information about your experience. Please feel reach out to us directly at Samsung Support, and we will do our best to help you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Doesn't fit
on June 27, 2025
Posted by: Mariana
from Swampscott, Massachusetts
Expertise:Beginner
Verified Purchase:Yes
Runs big. Doesn't fit, falls off the ears. I would recommend to try them on at the store before purchasing.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 30, 2025
Hi Mariana! Thank you for sharing your thoughts on the Galaxy Buds3. We completely understand your concerns about the fit and we want you to have the best experience with your buds. Since the Galaxy Buds3 are open-type earbuds and do not have tips like traditional canal-type buds, fitting them can be a bit different. You can simply place them in your ears, as it's really straightforward. To get the best fit, check the bottom of the earbuds for the directional marks. You will see an "L" for the left ear and an "R" for the right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. When wearing them, we recommend angling the earbuds slightly so the microphone is pointing toward your mouth rather than straight down. You can also rotate them a bit forward or backward until you find the right fit that feels comfortable. We hope this helps you enjoy the incredible sound experience of the Galaxy Buds3. If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
GOOD BUT NOT SAMSUNG'S BEST
on July 12, 2025
Posted by: ARVR30
[This review was collected as part of a promotion.] This series of buds work good, they function well but them being sansungs latest ear buds on the market leaves you with a missing factor. They do not come out of your ear as easily as previous versions but they still kind of slide out of place, when this happens you loose a little sound. Love the new innovation on the touch of the buds on the body instead of the part where your ear goes but sometime it does not detect the move you want to do, like changing your song for the one before or something similar. It is hard to make more than one pinch. They are definitely noise canceling, the sound quality is very good, and battery performance is outstanding. Lastly, something major is the buds not being able to detect the AI Bixby when you talk, and during phone calls it just doesn't work, people can barely hear me.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience with the Galaxy Buds3! We're glad to see you're enjoying the sound quality and battery performance. We noted your concerns about the fit and touch controls, and we truly appreciate your feedback. To enhance your experience, we recommend checking for software updates regularly. These updates can lead to improvements in functionality and responsiveness. Additionally, cleaning the sensors where you pinch and slide can help ensure that they detect your gestures accurately. We're here to support you in getting the most out of your Galaxy Buds3, and we hope you continue to enjoy using them! If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
They physically hurt
on July 18, 2025
Posted by: Whatever
Terrible. They don't fit the ears, so they actually hurt, and always feel like they're about to fall out. Because they don't fit the ears, the noise reduction is awful. I literally hear everything around me more than I do what's in the buds. I thought I would at least be able to swap something out so they could fit better, so I didn't exchange right away, but you can't. Not pleased with this product at all.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 17, 2025
We appreciate your honest feedback on the Galaxy Buds3! We notice that you may be experiencing some challenges with the fit and the noise cancellation feature. We recommend checking out the link attached for steps on how to get the best fit with your Buds3. As for noise cancellation, as long as you have the right fit, both buds are on, and the feature is enabled, it should work perfectly for you. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love This Earbuds!!
on August 4, 2025
Posted by: KpopGirlBre
[This review was collected as part of a promotion.] These earbuds are some of the best out there. They fit comfortably in my ear and do not slip out. The connection to my phone is simple and seamless with no issues. The sound of music or when talking to someone on a phone call is very clear with no static or other problems. I absolutely love the touch features especially when I unable to use my phone to change music or answer calls.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Still Deciding
on August 4, 2025
Posted by: MizzWhite
[This review was collected as part of a promotion.] I'm still trying to figure out how to use the commands. The consistent feature is the touch command for the volume. It seems they are not responding to the other touch commands. They don't hurt my ears but I still don't have quite the right fit for my right ear.
I love the keyring case that was included. So far, they have been great with the multiple sound settings.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3! It's great to see that you love the keyring case that came with your buds, as well as the incredible sound settings. We do see that you are experiencing some challenges with the pinch commands, and we'd love to assist you. If your buds are not responding correctly to pinch or swipe gestures, please ensure you are using the pinch and swipe areas properly. The shape of your ears and how you wear the earbuds can affect their responsiveness. It’s important to pinch or swipe gently with your fingertips to avoid discomfort or injury, and please avoid using sharp objects, as they can damage the earbuds. Listen for a clicking sound when you pinch; if there’s no sound, the wear recognition feature may not be functioning as intended, so you might want to adjust how you wear the earbuds. If these steps don’t help, you can also restart the earbuds by placing them back in the charging case for 7 seconds before removing them. Lastly, ensure that your Galaxy Buds3, mobile device, and the Galaxy Wearable app are all updated to the latest software version to enhance their performance. If you have any further concerns or if this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Battery Life but fit could be better
on August 25, 2025
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I really like these earbuds overall. The pinch and volume controls take a little getting used to after using AirPods for a few years, but they work well once you adjust. The sound is decently loud, and the battery life on both the buds and the case is excellent—it lasts a long time.
That said, the fit is my biggest issue. The earbuds are a bit bulky and constantly fall out of my ears, which makes it uncomfortable to wear them for extended periods. I even end up wearing them upside down in the opposite ear just to get a more secure fit.
Overall, they have great sound and battery life, but the fit holds them back from being perfect.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Bri! It’s great to see that you appreciate the sound quality and excellent battery life. These are key features we focus on. We understand that the open-type design of the Buds3 may take some time to get used to. To help with fit, please check the bottom of the earbuds for directional marks; you should see an "L" and an "R". Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth instead of straight down. Additionally, adjusting the buds by rotating them forwards and backwards can help you find the right fit. We appreciate your insights about the fit, and we're here to assist you further if needed. Thank you again for your review! For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
IF IT DONT FIT YOU MUST QUIT!
on August 25, 2025
Posted by: W2Ws
from Texas
Expertise:Expert
The absolute worst ear buds I ever owned and the pro are not much better. The sound and everything is good but they will not... I repeat will not stay in your ears.. horrible design.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for your feedback! It’s great to see that you appreciate the sound quality of the Galaxy Buds3 Pro. We understand that a secure fit is essential for the best experience. Since the Galaxy Buds3 are open-type buds rather than canal types, they don’t have tips. To get the perfect fit, you can start by checking the directional marks at the bottom of the earbuds. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can adjust the angle slightly to point the microphone towards your mouth, and rotating it until it feels just right can help improve comfort. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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