Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8 out of 5
3.8
(2,063 Reviews)
Open Ratings Snapshot
Rating breakdown 2,063 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
276
49%of customers recommend this product. 
(
342 out of 693
)
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Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Customer Rating
2 out of 5
2
Poor call quality.
on September 20, 2024
Posted by: Brian
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Pretty disappointed with this one. Call quality...
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 20, 2024
Hi Brian, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important your calls are to you every day and we would love to help you have the best call quality possible. We have provided alink to an article to help you with call settings and features, and another to the Samsung Support Team. You can use the chat function with these experts if your experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent product.
on September 21, 2024
Posted by: Anonymous
from Miami, Florida
Expertise:Expert
Verified Purchase:Yes
It's an excellent product in every respect. The only drawback is that ergonomics is unstable in the ear and it falls constantly.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Earbud 3
on September 21, 2024
Posted by: Vinny
Verified Purchase:Yes
Some app I don't know why but the voice come out speaker , not come to the earbud. Can't answer phone call by the earbud, have to open by phone
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Vinny, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important your phone calls are to you and can be made through a variety of different apps. If you haven't done so already, we recommend checking the settings for the specific apps you are experiencing this with to ensure they are aligned to use the microphone of your earbuds. We have also shared a link to the Samsung Support Team if you have any questions or would like one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds!!
on September 21, 2024
Posted by: Juan
from Humansville Mo
Verified Purchase:Yes
Amazing product, I especially loved the trade in options
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on September 22, 2024
Posted by: G d man
from CO
Expertise:Intermediate
Verified Purchase:Yes
Great product , light weight, sounds extraordinary
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommend!
on September 22, 2024
Posted by: joewild
Verified Purchase:Yes
An incredibly good follow up to the galaxy buds live
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Buds 3
on September 22, 2024
Posted by: Donna
Verified Purchase:Yes
I'm a dedicated Samsung customer, i own the galaxy buds pro so when i seen the buds 3 i had to have them. The sound quality is amazing, great bass, clear sound and great noise canceling. The stay in my ears and don't fall out which is great because I move around alot.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poorly made
on September 23, 2024
Posted by: Tyll
Verified Purchase:Yes
It just falls out of the ear. Doesn't stay at all l. Still not sure wgat the hoal was wirhbthus design. As uncomfortable as the buds 2 were at least they stayed for a while before falling out.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Tyll, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important a secure fit of your earbuds are to you every day for prolonged usage. We have provided a link to an article to help you with the placement of your earbuds, and recommend doing a fit test when connected to the Samsung Wearables App for any recommendations for adjustment. We have lastly provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
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