These fit great in your ear. Sound quality 4.5 stars
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Fit
on September 15, 2024
Posted by: John
from NC
Expertise:Intermediate
I like the buds but they will not stay in my ear so.I rarely use them. I can't find answers ear tip so really a waste of.money for me.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there John, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the fit of your earbuds is on a daily basis for a range of activities. We have provided a link to an article to help you with the placement of your earbuds for an ideal fit. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this matter and would like additional assistance or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Great ear buds for sound quality and comfort. I wear these for working out and meetings and the adjustable ambient sound is great! I really liked how easy it was to trade in my old ones. So easy i just bought a new galaxy 7 watch and trading my 3 in.
They just can't stay in your ear. Felt for no reason
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Mashell, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds are to you during use, and we would love to help you troubleshoot this experience at your convenience. We have provided a link to an article to help you with the ideal placement, and recommend following up with a fit test while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
They were great and stolen is there a tracking or warranty of any kind
I would recommend this to a friend!
Features
4
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprised
on September 19, 2024
Posted by: Samsung user
from Georgia
Expertise:Intermediate
Just got pro 3d in yesterday I am blown away at the clarity of the ambient setting. It's like I'm not wearing them at all! I haven't put them through the gambit on sound quality yet but so far jazz is amazing with the 360 turned on!
They just wouldn't fit in my ears. No matter which way I adjusted, they would fall out. The sound quality could very well be amazing but I couldn't actually use them. No way to modify them to work with me. I love samsung buds (live and FE) because they would fit and not fall out and I was hoping these Buds3 would be the same with a new form factor but alas.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 20, 2024
Hey Nathan, we appreciate your feedback on your Samsung Galaxy Buds3. We know how frustrating it is to have a brand new device that is not meeting your expectations and we would love to help you. We have provided a link to an article to help you with the fit, and recommend doing a fit test in the Samsung Wearables App as well. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and explore any additional options that may be available. Thank you for being a loyal Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Galaxy Buds3 fits poorly to my ears. And I have regular ears.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 20, 2024
Hi there Mehunnam, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you on a daily basis. We recommend using the article, linked below, to adjust the earbuds for an ideal fit, and performing a fit test with your earbuds when connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like to discuss further. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages