Terrible fitment, when the earbuds refuse to stay in place it's difficult to critique the sound, do better Samsung
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there John Skevo, thank youf or your feedback on your Samsung Galaxy Buds3. We completely understand that the secure fit of your earbuds is vital to your enjoyment and continued usage of the device. We have provided a link below to an article to help you with the ideal placement for a secure fit, and recommend following up with a fit test conducted in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these resources do not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Finally the style of earbud I've been waiting for.
on September 13, 2024
Posted by: Brent
from UT
Expertise:Intermediate
Verified Purchase:Yes
These are comfortable and a great alternative to the IEM style which don't fit or work for some people. Great battery life on both the earbuds and case and the Samsung Wear controls are easy to change and learn. These are what I've been waiting for Samsung to make, and now that they're here they do not disappoint.
These sound good but really don't fit in my ears in most positions for any amount of time. They didn't work for the gym, but also didn't work while walking the dog or around my house doing chores with my head upright. I returned them for the pro version, which fits fine around the house at least.
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there Michear, we appreciate your feedback on your Samsung Galaxy Buds3. We know the fit of your earbuds is a crucial factor to your enjoyment and usage for a range of activities. We have provided a link to an article that highlights the optimal placement of the earbuds for an ideal fit. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App with your earbuds at any time you experience this frustration. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Like way better then bean, but if you have a smaller ear canal will be kinda hard to keep in ear, I have push them in alittle after a while gets kinda uncomfortable, wish I got the pros. But, sounds great.
Falling out very easy from ear.Exactly for home work not for outside may lost easily.
Response from Samsung USBy Social Commerce, September 17, 2024
Hey Galaxy Buddy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important the fit of your earbuds are to you every day, and we have some great resources to help you with the fit. We have provided a link to an article to highlight the ideal placement, and recommend performing a fit test while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
I should have waited for the Pro's to be ready. These are fine they just fall out too easily.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
4
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Chris J, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds are to you every day. We have provided a link to an article to help you troubleshoot the ideal placement for a secure fit of your earbuds. We also recommend doing a fit test with your earbudsin and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you haev any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great upgrade from buds pro 1
on September 15, 2024
Posted by: Justin
from alamogordo NM
Expertise:Intermediate
My buds pro 1s started to have battery issues and the deal to trade them in for these was way too good. The audio quality is leagues above my previous buds. The ambient sound is vastly improved but fans are still a bit of an issue. the comfort is far better as well i can see myself wearing these for a 5+ hour flight with no ear fatigue. The free case is a bit cheap. I think these are a great buy with the trade in and the sale.