I've had these buds 3 for a week now. I love the sound and they look great. I wish I would have bought the buds 3 pro because they have the adjustable ear piece tips. I love how I can just talk to turn up or down the volume, change song and more.
Very disappointed. My buds2 pros were much better. They stayed in, the sound was great. Buds3 don't have passive noise canceling, don't have an app for Galaxy watch, don't stay in, and very hard to control with the pinch feature
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Tim G, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you during usage every day. We have provided a link to an article to help you with the fit, and another to help you use the ANC setting of your earbuds. We have also shared a link to the full device manual to help you with all the different features and functionality of your earbuds. Lastly, we have shared a link to the Samsung Support if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Don't fit well. Fall out while running or laying down
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Alex, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it is to have your earbuds not fit securely during your activities. We have provided a link to an article to help you with the fit of your earbuds, and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Absolutely horrible. Especially for somebody who only dies earbuds with the swappable tips that sit in your ear canal. These earbuds sucked from the fitment, to the fake "noise cancelation", to the constant having to adjust them every 40 seconds, to the ridiculous lack of features compared to the Pro 3 model. Do yourself a favor and pay the extra money for Pro's, or just skip these altogether.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you every day, and we are always happy to help our customers with any frustration they are experiencing with their devices. We have a great article available, linked below, to help our customers with the ideal fit of these redesigned earbuds. We also recommend our customers perform a fit test in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss options further with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
They are not a perfect fit to my ears. Wont be able to excersice with them at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Jabes, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable your earbuds are to you for a range of activities including your workouts. We have provided a link to an article to help you with the ideal placement, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly, shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519 Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
100% great product . Compliments my new S24 perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Back to the drawing board
on September 11, 2024
Posted by: Dan Dan
from Ohio
Samsung really missed the mark with this one. The sound is unimpressive. They don't stay in place causing the sound quality to be severely diminished. One of the buds stopped charging and the only option care gave me was to travel to another state to have an expert look at them. The new touch controls are a huge win for Samsung however the over all poor experience so far eclipses any win that the touch controls put up.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Dan Dan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how frustrating it is to have a new device that is not operating as intended or expected. We understand how valuable your time is and not wanting to travel great distances to have get assistance in troubleshooting this experience. We also have partnerships with UBreakIFix locations to help service our product line. We have also provided a link to an article about the battery of your earbuds to help you with additional information. Lastly, we have provided a link to the Samsung Support Team if you are more interested in a mail-in option for service. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages UBreakIFix https://www.ubreakifix.com/