Customer reviews from Samsung US
Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Average customer rating
3.8
(2,062 Reviews)
Rating breakdown 2,062 reviews
5 Stars
1,045
4 Stars
329
3 Stars
246
2 Stars
167
1 Star
275
49%of customers recommend this product.
(
342 out of
693)
Customer Reviews for Samsung - Galaxy Buds3 Wireless Earbuds Sliver - Silver
Posted by: Eric
from Parker, Co
Expertise:Intermediate
Verified Purchase:Yes
Apparently I need wings on the buds in order to stay in my ears. Just chewing while listening makes them fall out. The sound is good, but my anxiety about them falling out is going to ruin these for me. I did buy 3rd party silicone covers for the buds that add a wing, and those made them fit very well, however the charging case won't charge when those are on. So since I don't want to remove them each day just to charge, they aren't a solution. I am sure some people have the perfect shaped ear for these buds 3, just not for me I guess.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for sharing your experience with the Galaxy Buds3, Eric! We understand how crucial a secure fit is when enjoying your music, and we're glad to see that you appreciate the sound quality! To help you achieve the best fit, we recommend checking out our tips on how to ensure your Buds3 stay snug and secure in your ears. This can really enhance your listening experience. You can find those tips at the link below. We hope this helps you enjoy your Buds3 to their fullest! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1
Not so good battery life
on May 14, 2025
Posted by: Cyndi
from Texas
Expertise:Expert
Battery life runs out too fast, even if you don't use the earbuds, even when they're sitting in their case. I've Anaya used Bose and decided to purchase these bc of the AI feature, I'm returning these and going back to Bose.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, May 15, 2025
Hey Cyndi! We understand how frustrating it can be when battery life doesn’t meet expectations. The Buds3 provides up to 24 hours of playtime per charge and can extend to 30 hours with the case. To help maximize battery life, we recommend keeping the earbuds in the charging case when they’re not in use and ensuring the cover is closed. Also, tweaking your notification settings through the Galaxy Wearable app (or the Galaxy Buds app on iOS) can further conserve battery power. These tips can help ensure your Buds are ready to go when you need them. We appreciate your feedback and hope these suggestions are helpful! If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
N/A
on May 15, 2025
Posted by: Kyndell
I don't know if mine is broken but it not playing well
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Thank you for sharing your experience with the Galaxy Buds3, Kyndell. We understand how important it is for your devices to perform flawlessly, and we want to help ensure you get the best quality and performance. To better assist you, could you please provide a bit more information about the what you’re experiencing? This will help us understand your situation and find the right solution. We encourage you to reach out to us at Samsung Support so we can get started on resolving this for you. Your satisfaction is our priority, and we’re here to assist you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Wont fit in my ear no matter how much i try!!
on June 3, 2025
Posted by: sagarbaburegmi
from Texas
Expertise:Intermediate
I been samsung fan freak since galaxy s3. Always sticking with samsung products. I got these buds thinking they are good and will be a great asset while working out, listening to music and during calls. I dont have complain about the battery life and the sound quality. Everything is top notch but it wont simply fit in my ears!! I tried everything, tried replacing the bud's eartip part, changes the sizes.. nothing, nothing works at all. It keeps on falling after sometime and apparently its so irritating! I cant focus on my workout because i have to worry about my earbuds about to fall. i researched online and found out that even other people are facing similar problems. Samsung is such a big company and they should do more research on product design so that it dont have issues like this. Samsung never disappointed me but with this product, i am hugely disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to see that you appreciate the battery life and sound quality, but we understand how frustrating it can be when the earbuds don’t fit securely. We provide different ear tip sizes to help users find the best fit, and adjusting the earbuds by rotating them slightly can improve stability. If the earbuds still feel loose, ensuring the touch-sensitive sensor makes proper contact with your ear can help optimize their functionality. Your feedback highlights an important consideration, and we appreciate you sharing your thoughts! If you need further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Buds 3 seem nice but won't always charge
on June 3, 2025
Posted by: Udtdidyiofychihvo
Expertise:Intermediate
These buds fit well and sound good for the open ear design. Right earbud won't consistently charge since day 1. Support is a joke!
Features
5
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, June 3, 2025
Thanks for reaching out to share your feedback. It's awesome to see that you're enjoying the fit and sound quality of the Galaxy Buds3! The Buds3 are designed to provide a comfortable and immersive listening experience, especially with their open-ear design. Regarding the charging concern with the right earbud, ensuring the charging contacts are clean and free from sweat or liquid can help maintain a proper connection. Corrosion on the contacts can sometimes interfere with charging, so wiping them down before placing the earbuds in the case may improve consistency. If the concern persists, restarting the earbuds by placing them in the charging case and pressing the Connect button for more than 3 seconds might help. Your experience is important, and we appreciate you sharing your thoughts. If further assistance is needed, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the way they fit
on June 3, 2025
Posted by: Tugee134
[This review was collected as part of a promotion.] I have really small ears so I've always had a hard time getting any kind of bud to fit but these are perfect, they actually stay in and all the features and sound is awesome.
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your experience with the Galaxy Buds3! We’re pleased to see that you found the perfect fit, especially with your smaller ears. Your comfort is key, and it’s awesome that they stay in place for you. We take pride in delivering outstanding sound quality and features, and it’s great to know they’re meeting your expectations. If you ever need assistance or have any questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Good Sound Troublesome Charging
on June 4, 2025
Posted by: Kenm21374
Great sound. However, as many have noted charging is an issue. After use put them in the case and light blinks indicating a charging issue. no dirt or debris blow and clean out case and still will not charge. After a while and some extra trying it will finally charge. Had one pair that after 10 days would not charge at all and were replaced. Charging is still and issue with the second pair. This needs to be addressed.
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Kemn. We’re thrilled to see that you love the sound quality! However, we regret to learn about the challenges you've encountered with charging. Since you’ve already tried cleaning the buds and case, we recommend checking for any signs of damage that might be affecting the charging process. Remember, our products come with a 12-month limited warranty that covers manufacturing defects, so you're protected there. Additionally, if you haven't already, consider the option of Samsung Care+, which offers extended protection and extra support for your device. If you continue to experience difficulties, please don’t hesitate to reach out to us at Samsung Support. We’re here to help and want to ensure you have the best experience possible with your Galaxy Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Not a good fit
on June 7, 2025
Posted by: HB00
from Miami, Florida
Expertise:Intermediate
These ear buds are good on sound quality.
But they constantly fall out a ear which so annoying. Furthermore, they are NOT comfortable at all. I constantly have to reposition them in my ear to maintain a decent fit.
But they constantly fall out a ear which so annoying. Furthermore, they are NOT comfortable at all. I constantly have to reposition them in my ear to maintain a decent fit.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 with us. Your feedback is crucial as we continue to make changes and improvements. We see that you may be having a hard time getting your buds not to fall out of your ears. It's worth mentioning that the Galaxy Buds3 are designed as open-type buds rather than canal-type ones, which means they don’t have ear tips. To ensure the best fit, we recommend paying attention to the directional marks on the bottom of the earbuds. You'll find an "R" for the right bud and an "L" for the left. When you insert them, make sure to place the "R" bud in your right ear with the "R" facing you, and do the same for the "L" bud in your left ear. Additionally, to achieve a comfortable fit, try angling the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can also adjust the buds by rotating them forwards and backwards until they feel just right. We hope these tips help enhance your listening experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US