[This review was collected as part of a promotion.] It came with our new home and I love it so far. It’s pretty easy to clean except by the handles but otherwise, love it!
[This review was collected as part of a promotion.] This gas cooktop looks great in the kitchen! Installation wasn't too bad. Appliance is simple to use. Hoping it will be easy to keep clean.
[This review was collected as part of a promotion.] It was installed using a dryer propane line and took an hour and a half to get water to a slow boil. I had the line replaced and now there is no simmer, everything is HIGH. It's hard to keep clean. I'm going to get it replaced it with something better. I hate it. I also have a Whirlpool double oven and the top oven has wild swings in temperature. Had service people out 5 times and there is still a 50 degree swing and they still won't replace the crappy oven. Been going through this for 3 months since I bought the brand new house with brand new Whirlpool appliances. Whirlpool service absolutely sucks. I would NEVER buy anything from Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 4, 2024
Hello, We value your time and would like to look into the concerns with your Cooktop. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Cooktop style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 615884. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] So our four year old "top of the line" other brand literally imploded on us spontaneously! Thank goodness we were home. We weren't even using it, I just happen to be standing in the kitchen when we heard it try and start a burner like I was trying to turn it on, but wasn't! Crazy! In any case, it imploded (caught fire within itself and put itself out). Grateful we were home! WOW! Anyway, we had to buy a new one, and this one was only four years old! There was no way we were gong to buy the same brand, even though, all of our other appliances are that "top of the line" brand. We took a chance and bought this Gas Cooktop and not only do we love it, but it's WAAAAAAAYYYYY better than what we had before, easier to use, easier to clean and we absolutely love it. HIGHLY recommend and hopefully you don't have to because your previous gas top imploded, you just want an upgrade or something new!