Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Stainless Steel
Average customer rating
4.5
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
115
4 Stars
30
3 Stars
15
2 Stars
4
1 Star
1
86%of customers recommend this product.
(
73 out of
85)
Customer Reviews for Whirlpool - 36 in. Wide 5 burners Built-In Gas Cooktop with EZ-2-Lift Hinged Cast-Iron Grates - Stainless Steel
Customer Rating
5
Stylish, Powerful, and Incredibly Convenient!
on April 22, 2025
Posted by: sistecin
from Miami, Fl
[This review was collected as part of a promotion.] I absolutely love my new 36-inch gas cooktop! Not only does it look sleek and modern in my kitchen, but the performance is top-notch. The burners heat up quickly and evenly, making cooking fast and efficient, whether I’m simmering a sauce or searing a steak.
The EZ-2-Lift™ Hinged Cast-Iron Grates are a game changer—no more struggling to remove heavy grates for cleaning. They lift up effortlessly and stay in place, making clean-up a breeze. It's such a smart, thoughtful design feature that shows this cooktop was made with real home cooks in mind.
I couldn’t be happier with this upgrade. It’s made cooking more enjoyable and my kitchen more functional. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and easy to use
on April 22, 2025
Posted by: None
[This review was collected as part of a promotion.] Purchased with my new construction home, we are happy with the purchase
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Burner Control
on April 21, 2025
Posted by: Jude
from New Braunfels, TX
[This review was collected as part of a promotion.] We are very happy with our 36" Gas Cooktop. The only reason I did not give it 5 stars was that the cast-iron grates, after only a month and a half of use, are showing wear. They were black and now have areas on several of the grates that almost appear like the finish has rubbed off.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Burners burn hot even when on low heat
on April 19, 2025
Posted by: Ms Picky
[This review was collected as part of a promotion.] I’ve had this cooktop for 4 months now. I like it, but the burners burn at a high temperature even when it’s on a low heat. I like the grates that you can lift up to wipe underneath, but the grated are heavy and hard to clean.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Simmer level too high
on April 5, 2025
Posted by: Cathi
[This review was collected as part of a promotion.] Okay
However, simmer level is too high.
You cannot turn down other burners to simmer level.
However, simmer level is too high.
You cannot turn down other burners to simmer level.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product!
on April 3, 2025
Posted by: Alex2
[This review was collected as part of a promotion.] Love it so far. Happy the dials are on the top, not front and the grate is nice and heavy duty. Burners work great too!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on March 25, 2025
Posted by: Nonickname
[This review was collected as part of a promotion.] I haven't had it a month and one of the burners won't light.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Gas Cooktop. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Cooktop model/serial number, and reference Case # 699405.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Strong & Beautiful
on March 21, 2025
Posted by: Happy Cooker
from California
[This review was collected as part of a promotion.] I really love the ez lift grates for cleaning & the depth below them so that any spills are contained. I chose the black rather than black stainless steel so that it doesn't scratch as easy. I also love how the lines on the grates line up so that I can slide pots & pans around easy. Only complaint is that when you turn a burner on its in the "high" position, I wish it started "low" and then I'd move it up.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com