Customer reviews from lg.com
LG - OLED42C5PUA 42" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Average customer rating
4.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
53
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
2
Customer Reviews for LG - OLED42C5PUA 42" 4K OLED Ultra HD Smart TV with a9 AI Super Upscaling (2025)
Customer Rating
3
TV=5 stars, WebOS=3 stars, new Magic Remote=1 star
on October 26, 2025
Posted by: Offrrokr
from Florida
Great TV picture and build quality! WebOS is just okay, nothing special, not easy to use. The new Magic Remote is garbage, never had a remote so hard to use and missing key functionality, replacing it with a universal remote!
Response from lg.comBy LG, October 27, 2025
Hi. Thank you for sharing your experience with your LG TV. We're glad to hear you're enjoying the impressive picture quality and build of your TV. Your feedback about WebOS and the Magic Remote is appreciated, and we understand how important ease of use and functionality are when it comes to your viewing experience. For more details on how to get the most out of WebOS and its features, you can visit our support page here: https://www.lg.com/us/support/help-library/lg-webos-tv-how-to-use-magic-remote-CT10000018-20150713765663. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote functionality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED 65" C5
on October 22, 2025
Posted by: DJT1
Upgrade from my 65" OLED C9. My 4th LG OLED going back to a much earlier curved screen and no regrets with my purchase of any one of them. With modern OLED TVs, the quality is so good the improvements become miniscule from yr to yr, but even so and as good as my 65" C9 is, this is noticeably better in picture clarity. Most noticeably on upscaling on normal TV viewing, but not limited to just test. Just an overall better picture. With the deals available now i would highly recommend this unit.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi DJ, thank you for sharing your experience with the LG OLED65C5PUA. It’s impressive to hear this is your fourth LG OLED and that each one has delivered quality you can count on. We’re glad the improved picture clarity and upscaling have stood out compared to your C9, making everyday viewing even better. Your recommendation highlights the value of this model, and we’re delighted it continues to meet your expectations. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Must have TV!
on September 13, 2025
Posted by: davalos_3704
[This review was collected as part of a promotion.] This TV is absolutely stunning and I loved it so much I purchased a second one! Easily connects to all my devices, the smart features are top notch, and the picture quality is superb!
Response from lg.comBy LG, December 18, 2025
Hi! Thank you for sharing your thoughts about your LGTV — what an awesome endorsement! We love hearing how the stunning picture quality, seamless connectivity, and top‑notch smart features impressed you so much that you picked up a second one. That’s the kind of excitement we aim for, and it’s great knowing your LG TVs are delivering the premium experience you were looking for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Terrible interface
on September 7, 2025
Posted by: DBB46
We just bought the TV. Physical installation wasn't bad. But the interface is extremely confusing. I never got the mobile app to work. With difficulty, I downloaded the app for Spectrum (our cable). It doesn't appear on the main screen and is hard to find. We don't use any of the apps on the main screen (Disney, HBO, etc.) We like to stream PBS (Passport) and found out that it is not available on LGs. That weird floating cursor won't go away. CC is hard to access. If we ever find a channel to watch, the picture is fine. All of my complaints are about how difficult it is to use. The AI seems useless. Why are there all those ads for movies or streaming services in the way?
Response from lg.comBy LG Digital Care Team, September 8, 2025
Congrats on your new OLED55C5PUA TV, the WebOS interface can take some getting used to and the floating cursor comes from the Magic Remote’s motion sensor, which you could use the arrow keys to navigate instead. Your Closed Captions can be turned on/off quickly by pressing the settings gear button on the remote, then scrolling down to “Accessibility.” We'd love to lend a helping hand if needed, be sure to reach us @LGUSSupport. We're happy to help! ^Jose
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED65C5PUA Review
on August 28, 2025
Posted by: Kikigiavanni K
[This review was collected as part of a promotion.] I’ve been using the LG OLED65C5PUA for a few weeks now, and I’m genuinely impressed with the overall performance and picture quality. The colors are vivid, the blacks are deep and rich, and the contrast is truly stunning, especially when watching in a dark room. The 65-inch screen delivers a cinema-like experience right at home, and the ultra-slim design adds a sleek, modern touch to any living space.
Setup was quick and easy, and navigating through the interface is smooth and intuitive. The smart apps load quickly and work seamlessly, making streaming content incredibly convenient. I also appreciate the sound quality, it’s clear and well-balanced, with good volume range even without an external speaker system.
Overall, it’s a premium television that delivers an immersive and high-end viewing experience.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy Joslyn, LG Digital Care Team, September 4, 2025
That’s what we love to hear, Kiki! 🌟 Your LG TV knows how to put on a show, and it sounds like you’re getting the full cinema-at-home experience—deep blacks, vivid colors, and all. 🎬✨ We’re glad setup and streaming were a breeze, too. If you have more to love to share or feedback, connect with us on social media @LGUSSupport. Enjoy every binge, blockbuster, and big game on your sleek new screen—sounds like your living room just leveled up! ^Joslyn
Written by a customer while visiting cohley.com
Customer Rating
5
Best of the best!
on August 26, 2025
Posted by: kaitlin_goedeke_9258
[This review was collected as part of a promotion.] The 65″ LG OLED evo AI C5 (2025) is outstanding—its OLED evo panel delivers perfect blacks, stunning color, and incredible brightness, while the new α9 Gen-8 AI Processor ensures crystal-clear detail. My gamers love the 144 Hz refresh rate, ultra-low response time, and full HDMI 2.1 support. Simply put, it’s one of the best TVs of 2025, combining breathtaking picture quality with cutting-edge smart features.
Response from lg.comBy LG Digital Care Team, August 27, 2025
Now that’s a picture-perfect setup, Kaitlin!📺 The 65″ LG OLED evo AI C5 (2025) is built for breathtaking detail, smooth gaming, and cinematic color. Seeing it light up Fallout makes it even better! ⚡🎮 Thanks for sharing your experience, and if you ever want to show off more LG OLED moments, feel free to tag or message us on social media @LGUS! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Great TV with stunning picture and easy smart feat
on August 19, 2025
Posted by: petryshyna_1405
[This review was collected as part of a promotion.] The LG OLED evo AI C5 has amazing picture quality with bright colors and deep blacks. The sound is clear, and the smart features are simple to use. The remote works well, and setup was very easy.
Response from lg.comBy LG Digital Care Team, August 22, 2025
It's wonderful to read the OLED65C5PUA TV is shining with its rich colors, and easy-to-use smart features. We’re glad the setup and remote made things smooth for you, too. Thank you for choosing LG, if you ever need assistance, be sure to reach us at LGDigitalCare@LG.SprinklrSupport.com! ^Jose
Written by a customer while visiting lg.com
Customer Rating
4
Awesome tv
on July 19, 2025
Posted by: lydiah2_2423
[This review was collected as part of a promotion.] Awesome TV with lots of personalization available. Different setting for sound and picture. 120mhz refresh rate. Only setting we didnt think was as good was sports, just wasn't as clear as we'd like but looked great on other settings. Overall this is a win!
Response from lg.comBy LG Digital Care Team - Diego, July 20, 2025
Hey Lydiah! That's absolutely fantastic to hear! We're thrilled you're finding your LG TV awesome and that you're enjoying the extensive personalization options for both sound and picture settings, along with that smooth 120Hz refresh rate. It's great to know that overall, you consider this TV a win! We also appreciate your feedback on the sports setting, and we're delighted to hear the picture looks great on other settings. Enjoy your continued viewing! ^ Diego
Written by a customer while visiting lg.com