Customer reviews from lg.com
LG - 43QNED82AUA 43" QNED AI 4K Smart TV with HDR10 Pro (2025)
Average customer rating
3.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
Customer Reviews for LG - 43QNED82AUA 43" QNED AI 4K Smart TV with HDR10 Pro (2025)
Customer Rating
1
Great picture when it works
on August 24, 2025
Posted by: ds79
from Las Vegas, NV
I should have done more research on the connectivity problems with this TV brand. The first couple of times I thought it was trouble with my home WiFi setup but a Visio TV placed in the exact same spot works just fine. I am now stuck with an expensive decoration in my spare bedroom. Very poor product if you are a streamer.
Response from lg.comBy LG Digital Care Team, August 28, 2025
Thanks so much for sharing your experience with your LG 65QNED82AUA TV! We know how important a smooth connection is, especially when everything else in the room is working just fine. If your TV is showing Wi-Fi turned off or struggling to connect, a few quick steps might help: try power cycling both your TV and router by unplugging them for about a minute, or connect your TV directly with an Ethernet cable for a stable connection. You can also test with a mobile hotspot to see if the issue is network-related, and if needed, a factory reset via Settings > General > Reset may clear up any software hiccups. We’re here to help make your viewing experience seamless and full of LG magic! ^Anthony
Written by a customer while visiting lg.com
Customer Rating
2
Picture went bad after 2 years
on August 18, 2025
Posted by: Lancer1975
from PA
I bought the LG 65 inch Qned in early September 2023. As of Sunday Aug 17,2025 the picture went out. I could hear sound but no picture. I thought it was my cable box so I hooked up another tv and the picture and sound were fine. A brief google of LG tv no picture and sound found that it was probably some time of board that went bad. I had no warranty, but come on. An LG tv should last more than 2 years.
The tv was fine, sound, picture, display, up till then. But 2 years worth of use will only get you 2-Stars. Do better LG
Response from lg.comBy LG Digital Team, August 25, 2025
Hi Lancer. Thank you for sharing your experience with your LG QNED TV. We’re here to help get your picture back so you can enjoy your favorite movies and shows again. Start by checking out these helpful troubleshooting steps: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-tv-with-sound-but-no-picture--1380902746888. If you’d like more personalized support, feel free to email us at lg.sprinklrsupport.com with your contact details. Whether your TV is in or out of warranty, we’re always here to help you get the most from your LG experience. For more questions, private message us on social media @LGUSSupport. We're always happy to help! 🙂 ^David
Written by a customer while visiting lg.com
Customer Rating
5
Solid Value TV
on November 19, 2025
Posted by: stagger
from Raleigh, NC
[This review was collected as part of a promotion.] Generally thin and looks nice. A bit slower on response than the C5 TV we have, but for the kids play room, it works just fine. Would buy again.
Response from lg.comBy LG, December 2, 2025
Hello! Thank you for sharing your thoughts about your LG TV. We’re glad to hear that the thin design and overall look have impressed you, and that it works perfectly for the kids’ playroom. It’s wonderful to know you’d buy it again, which speaks to your satisfaction with the product. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Good TV
on November 29, 2025
Posted by: Verchase
from NC
[This review was collected as part of a promotion.] This is my 2nd TV with LG. HIghly recommend it. Good product.
Response from lg.comBy LG, December 1, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that this is your second LG television and that you highly recommend the product. It’s wonderful to know that the quality has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com