Customer reviews from hp.com
HP - Envy Laptop Computer 16" 3K Touch Screen AMD Ryzen 7 16 GB memory; 1 TB SSD - Meteor silver aluminum
Average customer rating
4.2 out of 5
4.2
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
10
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
80%of customers recommend this product. 
(
4 out of 5
)
Best Buy Privacy Policy
Customer Reviews for HP - Envy Laptop Computer 16" 3K Touch Screen AMD Ryzen 7 16 GB memory; 1 TB SSD - Meteor silver aluminum
Customer Rating
5 out of 5
5
Solid Laptop
on June 16, 2024
Posted by: Wendo0
from Georgia, GA
Verified Purchase:Yes
I have had the computer for a couple of months not and I absolutely love it. When I was researching into what computer I should buy I had a hard time choosing one that was a solid price and that had all the qualities I needed in a computer. My old computer was a MacBook so I was a little spoiled with good battery life and knew it would be hard to find a good computer that could compare. I feel like this computer is able to keep up with MacBooks as I can get up to 6-7 hrs on it without having to charge it. Even though MacBooks are good laptops I need one that would let me properly program, so in other words I needed a windows or linux and not MacOS. While windows is a much better system to program on I am not a big fan of windows 11 as it is supposed to monitor everything you do. I like my privacy but I mainly plan on using this computer for school so I am letting it slide windows. Although this computer has the annoying windows 11 it does have a camera blocker which I do really like. The structure of the computer itself is very solid and I can old a corner with one hand without it bending like crazy (please always hold your computer with two hands). It also has a headphone jack, USB, USB-C, and an HDMI. The mouse pad is as big as a MacBook and it has a normal spaced keyboard and the home and end button are at the top unlike the other envy computers. The touchscreen is a good touch screen and I haven't really had any problems with it, although I don’t use it much. I wouldn’t say this is a good computer to someone who is looking for a simple casual one for class but for someone would needs a little more powerful laptop for programming or playing games.
I would recommend this to a friend!
(click to see the video)
User submitted video
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Replacement for 8 year old ENVY 2-in-1
on May 15, 2024
Posted by: Kimmerc
from New Jersey
Verified Purchase:Yes
I bought this to replace an 8 year old 17" Envy 2-in-1. I'm still getting used to this smaller computer. I miss the separate number keypad. But I'm making due. This computer seems to be slower than my old computer. I'll have to figure out if I can change some settings. But otherwise, it's a good replacement and it suits my needs for bill paying, office uses, etc. Good battery life.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
run!
on September 24, 2025
Posted by: Yi c
Verified Purchase:Yes
very bad!!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Overheating problem
on September 26, 2025
Posted by: Vic M.
Verified Purchase:Yes
The laptop is good but frequent freezes restarts itself mid use The laptop seems to over heat easily.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Perfect
on August 24, 2024
Posted by: NF..
Verified Purchase:Yes
Perfect for work and personal use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
2 in one laptop
on August 10, 2025
Posted by: Anonymous
Verified Purchase:Yes
Its awesome. Love the 2 in 1 laptop tablet feature.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Sleek, Smart, and Better Than Expected
on September 24, 2025
Posted by: NHsu670
Verified Purchase:Yes
This laptop has strong productivity performance, a stylish, appropriate for content creation, suitable for multitasking and media.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Awful
on September 29, 2025
Posted by: 1madStudent
I would give a zero if it was an option. I have now purchased two of the Envy’s and neither one lasted more than a few days before they started to freeze and shut down. They definitely have a glitch or issue somewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (7) ratings-only reviews
Overall Customer Rating
4.9 out of 5
4.9