Customer reviews from hp.com
HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Average customer rating
4.2
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
94
4 Stars
22
3 Stars
16
2 Stars
4
1 Star
15
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Posted by: Sadiah
from FL
Verified Purchase:Yes
This is the first laptop I’ve had such a bad experience with. The keyboard has stopped working multiple times, the face unlock doesn’t work well, and the system has frozen several times. It’s not fast at all. I still have plenty of storage space left, but the laptop is very slow and keeps getting stuck.
The keyboard is the biggest problem because it often stops working. Sometimes I can’t even sign in with my PIN because the keyboard doesn’t respond, and the face recognition doesn’t work either. This has been the worst laptop experience I’ve had.
Honestly, I’m wondering if this laptop is really new.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Sam M ATX
from Austin Texas
Verified Purchase:Yes
It's a really big laptop! It's completely my fault for ordering this model, but it's really too big for my traveling needs. OLED screen is super nice and bright. I just don't like the keyboard; I constantly have trouble finding my home keys and the typing touch is nothing like the Z book (my work laptop).
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Columbus Ohio
Verified Purchase:Yes
Great computer, but even though I read the specs, it sure seems heavier than anticipated. Maybe that's due to the flip capability.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Humam
from Prussia PA 19406
Verified Purchase:Yes
The keyboard keys are way too big
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
I miss my full sized keyboard
on February 5, 2026
Posted by: Omni X flip
I saw good videos on the Omni X 2 in 1 16t so I decided to buy -
Pros: I like the dark color, touch screen, pen and easy setup
Pros: I like the dark color, touch screen, pen and easy setup
Cons: I didn't realize how I dislike not having a full sized keyboard especially when using the calculator function - the keys are not spaced & each key feels exactly the same making it difficult for fingers to find 'F' & 'J' keys - the keyboard just feels cramped with plenty of wasted space surrounding -
I wanted the older 15" layout but HP only provided the updated memory, storage, Bluetooth & monitor with this model - it's basically future proof but not what I was hoping
Having to use one of the only two USB -C as a charging port seems ill thought out and cheap - plus constantly plugging and unplugging that port makes me think it will eventually fail or become loose -
Lots of bloatware but that is to be expected from a new laptop
I wanted the older 15" layout but HP only provided the updated memory, storage, Bluetooth & monitor with this model - it's basically future proof but not what I was hoping
Having to use one of the only two USB -C as a charging port seems ill thought out and cheap - plus constantly plugging and unplugging that port makes me think it will eventually fail or become loose -
Lots of bloatware but that is to be expected from a new laptop
All in all I got what I bought but I would not get this model or non-full sized keyboard again
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: KelsP
from Sacramento, Ca
Verified Purchase:Yes
It is a beautiful computer. It was fantastic for the first couple weeks. Now it is starting to freeze just as my last two HP's have done. I was told this more expensive model would solve this problem. Did not!! I am very disappointed!! And.........too late to return!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Great machine, solidly built, happy with the laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: C. Bertram
Verified Purchase:Yes
I like the flip option for this laptop. However, I’m not a fan of the keyboard. I have a hard time getting my fingers in the right spots. I also prefer to have a separate numbers pad to the right of the keyboard. I hate the mouse pad. There is NO right and left click option on the mouse pad. I was much happier with my previous HP laptop.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com