Customer reviews from hp.com
HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Average customer rating
4.2
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
94
4 Stars
22
3 Stars
16
2 Stars
4
1 Star
15
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Posted by: Anonymous
Verified Purchase:Yes
Very well made and works well as a laptop or tablet. The only change that would be nice is an anti-reflection display.
Written by a customer while visiting hp.com
Posted by: Michael C. B.
from Eastvale, CA
Verified Purchase:Yes
After being thoroughly confused by what are the differences between all the OmniBook options, I landed on the X. Probably because of the 3k OLED screen, which is stunning. The laptop works well and battery life is good, but I wish it was excellent. I ordered the dark version because I'm tired of the same silver that HP has had for at least a decade now. They really need to start offering color variations. It looks fine but feels like cheap plastic. My previous HP laptop had an island style keypad and this one kind of squeezes all the keys together so I am having to learn not to hit the wrong keys by accident when typing. Hopefully, this is just a learning curve adjustment. Overall, I like the laptop but think that HP can do so much better if they just tried to be an innovative leader focused on quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Craf
from Omaha, Nebraska
Verified Purchase:Yes
Amazin tex
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Pittsburg, KS
Verified Purchase:Yes
I have had the computer for about two weeks and the left 'Ctrl' key is sticking. I have had issues with other HP laptop keyboards and this doesn't bode well. Otherwise, it performs as expected.
Written by a customer while visiting hp.com
Posted by: Fish bowl dweller
from Minnesnowta
Verified Purchase:Yes
Works as expected the screen is amazing. I did havevto put an anti-glare on to use in our home due living in fish bowl with windows everywhere.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DannyH50
from Texas
Verified Purchase:Yes
Very high quality fast speed very responsive to commands. Great for business and coding.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Akinari
from Milwaukee, WI
Verified Purchase:Yes
Areas for improvement:
* Software. Windows 11 is hot garbage, and the HP software bundled with it isn't any better. "HP AI Companion" is what, exactly? I bought this laptop partly to play with AI, but this isn't any of the models or tools I've heard of. It also wants me to log in before I can do anything else, so I won't be using it. There are also frequent popups from something called "Omen Gaming Hub". I certainly didn't ask for that. I opened it to see what it was and it seems to be an ad platform. Some search results recommend against uninstalling it, so I guess I'm stuck with it. You can at least disable the notifications.
* Software. Windows 11 is hot garbage, and the HP software bundled with it isn't any better. "HP AI Companion" is what, exactly? I bought this laptop partly to play with AI, but this isn't any of the models or tools I've heard of. It also wants me to log in before I can do anything else, so I won't be using it. There are also frequent popups from something called "Omen Gaming Hub". I certainly didn't ask for that. I opened it to see what it was and it seems to be an ad platform. Some search results recommend against uninstalling it, so I guess I'm stuck with it. You can at least disable the notifications.
* Keyboard layout. While I appreciate the lack of 10-key area, I wish they would have found space for separate home, end, page up and page down keys. The power button should not be a key on the keyboard. Also, full-sized arrow keys would be a plus.
* Track pad. I want physical buttons. I don't want to tap with two fingers for right click, I want to click a right button. I don't care if that would make the pad area smaller. I'd accept a trackball if it had physical buttons.
Written by a customer while visiting hp.com
Customer Rating
1
Support is Very Disappointing
on March 9, 2026
Posted by: Not loving HP
from VA Beach VA
To start with limited support options that don't include email is unacceptable. I bought the HP Care Pack but the support sites wont accept my serial number (even when the ID tool provides it). This is my first HP product and is very quickly turning out to be may last....
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com