Customer reviews from hp.com
HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Average customer rating
3.8
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
40
4 Stars
7
3 Stars
11
2 Stars
4
1 Star
12
60%of customers recommend this product.
(
21 out of
35)
Customer Reviews for HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Posted by: docterry
from Columbus, Indiana
Verified Purchase:Yes
I love this new laptop. The display is of great quality. I have never used a 2-in-1 convertible. It is great in tablet mode. I am replacing a desktop, so the size of it will be great. I am very pleased with the performance. The RAM and the processor together make this blazing fast.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Akinari
from Milwaukee, WI
Verified Purchase:Yes
Areas for improvement:
* Software. Windows 11 is hot garbage, and the HP software bundled with it isn't any better. "HP AI Companion" is what, exactly? I bought this laptop partly to play with AI, but this isn't any of the models or tools I've heard of. It also wants me to log in before I can do anything else, so I won't be using it. There are also frequent popups from something called "Omen Gaming Hub". I certainly didn't ask for that. I opened it to see what it was and it seems to be an ad platform. Some search results recommend against uninstalling it, so I guess I'm stuck with it. You can at least disable the notifications.
* Software. Windows 11 is hot garbage, and the HP software bundled with it isn't any better. "HP AI Companion" is what, exactly? I bought this laptop partly to play with AI, but this isn't any of the models or tools I've heard of. It also wants me to log in before I can do anything else, so I won't be using it. There are also frequent popups from something called "Omen Gaming Hub". I certainly didn't ask for that. I opened it to see what it was and it seems to be an ad platform. Some search results recommend against uninstalling it, so I guess I'm stuck with it. You can at least disable the notifications.
* Keyboard layout. While I appreciate the lack of 10-key area, I wish they would have found space for separate home, end, page up and page down keys. The power button should not be a key on the keyboard. Also, full-sized arrow keys would be a plus.
* Track pad. I want physical buttons. I don't want to tap with two fingers for right click, I want to click a right button. I don't care if that would make the pad area smaller. I'd accept a trackball if it had physical buttons.
Written by a customer while visiting hp.com
Posted by: Lmajor3
from Kansas
Verified Purchase:Yes
Set up is difficult and service is terrible
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Great Laptop
on November 27, 2025
Posted by: mmed011
from Florida, Orlando
I bought this this laptop 2 weeks ago and it has a great screen, had no problems while using it. Really comfortable for work and study.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: ANIL_D
from New Jersey
Verified Purchase:Yes
While HP OmniBook X Flip 16 AI PC is loaded with latest features, still trying get used to larger keyboard keys. Also, I didn't realize the PC doesn't have numeric keypad on the right side. There a nice addition of pen which magnetically secures on the right side of the PC, but a storage case instead of flimsy molded shipping material would help store pen while not using it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from West orange, New Jersey
Verified Purchase:Yes
Working well so far. No complaints
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Boytoy
from Washington
Verified Purchase:Yes
Not happy with this purchase, should of got a better one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Humam
from Prussia PA 19406
Verified Purchase:Yes
The keyboard keys are way too big
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com