Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.7
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
40
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
3
Not good quality
on February 9, 2026
Posted by: Crystal L
[This review was collected as part of a promotion.] Thank you Influenster!!! These aren’t horrible. They feel cheap and are not rechargeable so that definitely is a downside. The batteries have to be replaced often and they are very plastic and seem like they will break super easily. In order to turn them off you have to remove the battery so that’s awful. But they do work. Not very comfortable but they work. Very light weight also. Just very delicate so be careful.
Response from influenster.comBy CS, Customer Service, February 9, 2026
Hello Crystal,
Thank you for your honest feedback! We appreciate you sharing both the positives and areas for improvement. While we’re glad the hearing aids are working and lightweight, we understand your concerns about comfort, durability, and battery usage. Your insights are valuable and will help inform future design improvements. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your honest feedback! We appreciate you sharing both the positives and areas for improvement. While we’re glad the hearing aids are working and lightweight, we understand your concerns about comfort, durability, and battery usage. Your insights are valuable and will help inform future design improvements. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Very nice
on February 9, 2026
Posted by: Crystal S
[This review was collected as part of a promotion.] I love these right when I put these on I was able to hear loud and clear it felt good to be able to hear I haven’t been able to in a long time and the battery has lasted all day and they are very nice
Response from influenster.comBy CS, Customer Service, February 10, 2026
Hello Crystal,
Thank you so much for this review! We’re thrilled to hear you noticed such a clear difference right away and that it felt good to hear clearly again—that’s exactly what we hope for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for this review! We’re thrilled to hear you noticed such a clear difference right away and that it felt good to hear clearly again—that’s exactly what we hope for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Nice little hearing aid
on February 10, 2026
Posted by: marcc35_8870
[This review was collected as part of a promotion.] I really enjoy getting these hearing aids. They fit quite comfortably and work quite well. When I powered them up, they connect it quite quickly. The clarity of this product. It's good. I really don't hear any background noise.I do have a slight hearing loss.We'll check with my doctor to see if I can use them all the time.
Response from influenster.comBy CS, Customer Service, February 10, 2026
Hello Marc,
Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids fit comfortably and provide clear sound with minimal background noise—that’s exactly what we aim for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids fit comfortably and provide clear sound with minimal background noise—that’s exactly what we aim for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
Good product
on February 10, 2026
Posted by: ngap4_8499
[This review was collected as part of a promotion.] It is very good product. Easy to wear and comfy. It is easy to adjust the volume and avoid the background noise. Use it daily to have fully understanding about the product.
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello,
Thank you so much for your feedback! We’re happy to hear that you find the hearing aids comfortable, easy to wear, and simple to adjust. It’s great to know that the background noise reduction is helping you enjoy clearer sound throughout your day. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re happy to hear that you find the hearing aids comfortable, easy to wear, and simple to adjust. It’s great to know that the background noise reduction is helping you enjoy clearer sound throughout your day. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing hearing aids!
on February 10, 2026
Posted by: anjumr1_8160
[This review was collected as part of a promotion.] These are amazing hearing aids. I had them tuned up from a professional audiologist that I currently work with. It was extremely easy to set up, and I had no difficulties and putting them on. It was one of the most simplest types of hearing aids. The clarity and volume was absolutely perfect
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello Anjum,
Thank you so much for sharing your experience! We’re thrilled to hear that setup was so easy and that the hearing aids fit comfortably without any difficulties. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that setup was so easy and that the hearing aids fit comfortably without any difficulties. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
The important thing to know is that it's easy.
on February 10, 2026
Posted by: maritzad25_5389
[This review was collected as part of a promotion.] The instructions are very clear and explain how to use them and they have very good control the portability is excellent it’s nod big and fits in some pockets maintenance and connectivity are easy
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello Maritza,
Thank you for sharing your feedback! We’re glad to hear that the instructions were clear and easy to follow, and that you find the controls simple to use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback! We’re glad to hear that the instructions were clear and easy to follow, and that you find the controls simple to use. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
It’s good hearing Aids
on February 11, 2026
Posted by: trang136_940
[This review was collected as part of a promotion.] This is a very good hearing Aids, it has a compact to design, is easy to use and has a very good effective noise reduction function, with easy to adjust volume control buttons, and it fits my ears perfectly . It’s clean, powerful and strong sound to use this hearing aids.
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello Tran,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the compact design, easy controls, and effective noise reduction. It’s especially great to know that the fit is perfect for you and that you’re experiencing clean, powerful sound — that’s exactly what we aim for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the compact design, easy controls, and effective noise reduction. It’s especially great to know that the fit is perfect for you and that you’re experiencing clean, powerful sound — that’s exactly what we aim for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
Nexus OTC Hearing Aids
on February 11, 2026
Posted by: crazycatcaretaker_1108
[This review was collected as part of a promotion.] I like the fact that hearing aids are available over the counter now. This Nexus model works well to amplify sound for those who have mild to moderate hearing loss. Unfortunately it does not have bluetooth capability which makes them difficult to use with a cell phone. The silicone tubes are also not replaceable which over time they will become hard and uncomfortable to wear. Nexus did say you can contact them for one time replacement under warranty. They do provide a cleaning tool to help with wax removal. The domes included come in three different sizes: small, medium, and large. The domes are comfortable and reduce feedback noise. They take A13 batteries. At night before bed, the battery compartment must be left open otherwise the batteries will drain from continuous use. At this price point they are very affordable as entry level basic hearing aids.
Response from influenster.comBy CS, Customer Service, February 12, 2026
Hello,
Thank you for sharing your feedback! At this price point, it’s wonderful to see that the hearing aids serve as an accessible, entry-level option for those seeking basic support. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback! At this price point, it’s wonderful to see that the hearing aids serve as an accessible, entry-level option for those seeking basic support. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com