Customer reviews from hp.com
HP - HPI SOURCING - NEW USB-C G5 Essential Dock - for Notebook, Desktop PC - Charging Capability - 120 W - USB Type C - 3
Average customer rating
4.1 out of 5
4.1
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
33
4 Stars
5
3 Stars
8
2 Stars
3
1 Star
5
67%of customers recommend this product. 
(
8 out of 12
)
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Customer Reviews for HP - HPI SOURCING - NEW USB-C G5 Essential Dock - for Notebook, Desktop PC - Charging Capability - 120 W - USB Type C - 3
Customer Rating
5 out of 5
5
Need one
on March 19, 2023
Posted by: tina1960
Verified Purchase:Yes
Love it works great
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
ok dock - display issues
on February 10, 2023
Posted by: PSL18
Verified Purchase:Yes
ok dock - display issues
Value
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Won't Run 3 Monitors Like I Hoped
on January 14, 2023
Posted by: Scott J.
from Scranton, PA
Verified Purchase:Yes
I purchased this dock specifically because I have three detached monitors on my desk that I want to run while the lid of the laptop(s) are closed. (I have two laptops: a circa 2017 HP ZBook G3 with displayport built into the USB-C ports, and a brand new Elitebook 840 G8 for work). My screens are two 1080 HD monitors that are 5 or 6 years old, but use combinations of displayport and HDMI, and my main monitor is a 2010 era Apple Cinema Display 27" with mini-Displayport. With adapters, each of the monitors run fine at their native resolution, and without this dock, I can run any two of the monitors plus the built-in laptop screen (which is physically smaller and harder to read). The dock, however, has two full size Displayports and HDMI, and I hoped I could all three monitors to the dock and then the dock to the laptop with a single cable. My experience, however, is that while I can connect the three monitors this way, one of the monitors is always at the wrong resolution (and will not allow adjustment). If I take one of the monitors (HDMI is my choice) out of the dock and plug it directly into the laptop(s), then I get all three monitors working the way I want. So... I can get what I want, but not the way I wanted it. My configuration is such that I don't use the dock's other port -- I only care about the monitors. That's my reason for marking this down to 3 stars.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Quality
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Docking Station
on January 9, 2023
Posted by: MaryMouse
Verified Purchase:Yes
Perfect fit!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Power Button Issues
on January 6, 2023
Posted by: HP Reviewee
from North America
Verified Purchase:Yes
Power button on docking station is always illuminated making it difficult to know when it turns computers on or off. The on/off power button for laptops was determining factor in purchasing this docking station.
Value
3 out of 5
3
Quality
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Docking Dud
on January 5, 2023
Posted by: D Rush
Verified Purchase:Yes
Does not charge the laptop.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great smaller profile
on January 4, 2023
Posted by: Jackie W
Verified Purchase:Yes
Nice smaller profile than previous model. Being newer I needed an HDMI end for my monitor. Problem solved with additional purchase of a dongle.
I would recommend this to a friend!
Value
4 out of 5
4
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not what I expected
on January 2, 2023
Posted by: DiLoreto
Verified Purchase:Yes
It will not power my laptop, my monitor will not work with it and it doesn't shutdown my laptop.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
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