Customer reviews from startech.com
StarTech.com - StarTech USB2001EXTV 1-Port USB 2.0 to Ethernet Extender - 165ft (50m) - Black
Average customer rating
3
(1 Review)
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1
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Customer Reviews for StarTech.com - StarTech USB2001EXTV 1-Port USB 2.0 to Ethernet Extender - 165ft (50m) - Black
Customer Rating
3
Delayed Audio / Digital Noise
on May 23, 2021
Posted by: WesC
I'm trying to extend the USB audio from a Behringer Wing console. We have the remote device powered and connected to the audio console. And the local device connected to a MacBook running Logic Pro.
We're able to see the Wing console interfaces populate. But the audio is unacceptable. The audio sounds delayed. It sounds like you can here the remote device sending power over the wire. Like ditigal Morse code.
I purchased the device that supports up to 165ft. We've remade our CAT6 by hand a few times with a 115ft run. And then purchased a factory made, 125ft, shielded CAT6. And we're still having the same issue.
Is this a known issue? Do we need to return/replace this device? Do we need power at both ends of this USB extender? We only recieved one power cord. Do we need to try the device that supports ~300 ft? Thanks.
Response from startech.comBy Dan, Customer Support, May 25, 2021
Thank you for taking the time to leave a review of our USB2001EXTV.
This is not expected behaviour, I see one of our technical advisors is already working with you to gather information on the setup and to help resolve the issue.
This is not expected behaviour, I see one of our technical advisors is already working with you to gather information on the setup and to help resolve the issue.
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