Customer Reviews for Forno Appliances - Pozzo 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack and 49dBA. - Stainless Steel
Customer Rating
4
Haven’t Used appliance yet
on October 1, 2022
Posted by: Kim
I have not used the dishwasher yet but when I do I will update. Why do I have to leave a review of at least 50 characters to register my warranty?
Written by a customer while visiting Forno Appliances
Customer Rating
5
Wow fast personal customer support :-)
on February 7, 2024
Posted by: Sheldon
We had ordered our beautiful Forno dishwasher on two sites but they were canceled for some reason. After hours I left a message in there customer support chat section. We were so surprised when the next week we got a direct phone call from a company rep who apologized for the mistake. We were even more surprised that our dishwasher arrived within one week to our home in Cranbrook BC. I installed it with its very easy install instructions; and we are so impressed how quiet and amazing it is. I went from being initially unsure to a now committed Forno customer! :-)
Written by a customer while visiting Forno Appliances
Customer Rating
4
Problem with top tray
on December 21, 2022
Posted by: Diane
The dishwasher is nice but the top tray does not pull out fully. Your staff has been friendly and I hope this will be fixed soon.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Excellent customer service.
on January 25, 2023
Posted by: Do
Quick response upon our inquiry of the issue. We bought a package of appliances that includes: refrigerator, gas stove, dishwasher and a microwave oven in March of 2022. There were several times that it didn't start, so we had to turn the breaker off and on, then it works fine. Last week, however, it didn't complete the whole cycle and left water at the bottom.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Just received
on March 17, 2023
Posted by: Jared
Looks great. However the top rack doesn’t open all the way as it his the top sprayer. Reaching out to find out what can be done to correct the issue.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Beautiful but not working correctly
on May 10, 2023
Posted by: Joshua
Dishwasher is cleaning dishes really well but not drying them at all. Not sure the heating element is working correctly.
Response from Forno Appliances By Michael, Customer Service, May 10, 2023
Hi Joshua,
Please reach out to our support team at mysupport@forno.ca with your model number and the issues you are facing. Our technical support team will diagnose and resolve the issue for you as quickly as possible!
Written by a customer while visiting Forno Appliances
Customer Rating
4
No service yet
on September 23, 2022
Posted by: Cindy
Dishwasher continually shows E4 and has not been used since it was purchased
Written by a customer while visiting Forno Appliances
Customer Rating
3
Machine Does Not Start
on February 13, 2023
Posted by: Felix
Machine doesn't work, when I press start/cancel it doesn't respond and it has few lights on all the time, I need replace or fix please. It has been like that since the beginning, we have never been able to use it, please we need help asap. Machine doesn't work, when I press start/cancel it doesn't respond and it has few lights on all the time, I need replace or fix please. It has been like that since the beginning, we have never been able to use it, please we need help asap. Machine doesn't work, when I press start/cancel it doesn't respond and it has few lights on all the time, I need replace or fix please. It has been like that since the beginning, we have never been able to use it, please we need help asap.
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hey Felix!
Sorry to hear of the issue you are facing. Please reach out to our technical support team at mysupport@forno.ca or call directly at 1-866-231-8893 extensions 225 and we will work to resolve your issue right away!
Written by a customer while visiting Forno Appliances