Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7 out of 5
4.7
(3,717 Reviews)
Open Ratings Snapshot
Rating breakdown 3,717 reviews
5 Stars
2,961
4 Stars
572
3 Stars
124
2 Stars
28
1 Star
32
87%of customers recommend this product. 
(
111 out of 127
)
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Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
5 out of 5
5
This product has great features
on November 18, 2025
Posted by: BCunn513
[This review was collected as part of a promotion.] The galaxy S25 is really good !! It has awesome AI features
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 19, 2025
Hi there BCunn513, thank you for sharing your experience of your Samsung Galaxy S25 with us. We love hearing how awesome you are finding your device to be every day, and that you are loving the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s25 has an amazing battery life
on December 4, 2025
Posted by: Leowolf18
[This review was collected as part of a promotion.] The galaxy AI feature comes in handy so much im always using it at work to figure stuff out and it always helps me out 10/10 the battery is also amazing i work 10 hour days sometimes longer i use gps to get to each job location and i still always have between 30-40% battery left at the end of my day its awesome huge upgrade!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Leowolf18, thank you for sharing your experience of your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are having such an amazing experience with your device, loving Galaxy AI, and finding the battery life to be wonderful at keeping up with your throughout the day. We would love to hear from you again any time you have questions or wish to share further feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy S25
on December 19, 2025
Posted by: Mary
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Galaxy S25. The camera takes very good pictures. I had a s22 and I think things are easier to use on the 25.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New gen, new great phone
on February 14, 2025
Posted by: Denosam
[This review was collected as part of a promotion.] Loyal Samsung user here, so transition between generations couldn't be more seamless. Latest does feel more responsive and intelligent with the ai capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on February 20, 2025
Posted by: towman25
[This review was collected as part of a promotion.] Seamless across all apps, camera is amazing, charging is extremely quick
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome features
on April 9, 2025
Posted by: Reggie779
Brought this device and man oh man business has been nothing but successful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Reggie779, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how much you are enjoying the usage of your device, and finding it so helpful for your professional needs. We have provided a link to the Samsung Support Team to help if you ever have questions as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Premium prices with less value
on May 31, 2025
Posted by: Thenightskywalker
[This review was collected as part of a promotion.] The phone works good. One UI is amazing. I love the extra features Samsung has on their mobile platform with Galaxy AI. The hardware and software are optimized so well that the phone works seamlessly. But there are down side of the phone. The camera quality is noisy, grainy, lacks detail and sharpness. Some of the edges and text in the pictures are distorted and this camera is not one can rely on everyday. The battery does not last very long. Samsung should consider adding higher MAH in their phones because the phone uses so much power leaving me with no choice but to plug up more than once a day. Please samsung evolve your products like never before and remember the sky is limit!
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 2, 2025
Hello Thenightskywalker, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are enjoying exploring the features of Galaxy AI. We would love to help you with the camera and battery of your device to help you have the best possible experience with your phone every day. We have provided a link to an article to help you with the different features of your camera, and troubleshooting guides for your battery. We have lastly, provided a link to the Samsung Support Team if this experience continues with your phone, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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