Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7
(3,726 Reviews)
Rating breakdown 3,726 reviews
5 Stars
2,972
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
5
This is a reliable phone
on December 5, 2025
Posted by: LilaBaby
[This review was collected as part of a promotion.] I had my phone for over a year and have experienced no delays or interruptions in its service. It is durable, has fallen with no cracks as evidence of this. I love this phone and will hold on to it for another year or so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on December 5, 2025
Posted by: Riknard
[This review was collected as part of a promotion.] I am really impressed by my Galaxy S25 FE. It is very handy with the 5G uc when WiFi isn't available. I haven't explored the Galaxy AI, yet, but that is on the menu soon. It accepted all of my data, apps, and settings from my previous Galaxy phone with minor effort and no issues. The camera is outstanding, noticed by others whom I've asked to take pictures of things for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Downgrade from the 24
on December 5, 2025
Posted by: Jimbo84
[This review was collected as part of a promotion.] This is an honest review.
The 25 Is a downgrade from the 24 that I came from. The best feature is with the new update that you came use galaxy ai to remix photos in your messages.
The 25 Is a downgrade from the 24 that I came from. The best feature is with the new update that you came use galaxy ai to remix photos in your messages.
Value
2
Response from Samsung USBy R&R Team, December 8, 2025
Hey Jimbo84, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how disappointing it can be when your device is not operating as expected. Without knowing what features you are feeling have been downgraded, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you best align the capabilities to your preferences, and answer any questions you have about the changes. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 phone
on December 5, 2025
Posted by: Mo2west
[This review was collected as part of a promotion.] The best phone I've had so far. The camera is amazing too.. The battery lasts longer than any other phone I've had.. would definitely recommend to anyone to get
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it the camera is amazing
on December 5, 2025
Posted by: CoffeeLover
[This review was collected as part of a promotion.] I use it for games and of course talk and text but I love the feature that allows me to erase things from pictures that I don't want in the picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phones
on December 5, 2025
Posted by: 2273055
[This review was collected as part of a promotion.] I don't use AI much yet, but have loved the Samsung phones and tvs for years! Only fault I have found is that charging port begins having connectoon problems after a year and half. That being said though, I would not change from Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features.
on December 5, 2025
Posted by: CandA2025
[This review was collected as part of a promotion.] Galaxy AI is the most efficient AI ive ever used and My samsung galaxy S25 is the best device I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone with a great battery life.
on December 5, 2025
Posted by: ChrisG810
[This review was collected as part of a promotion.] Phone exceeds all expectations. Holds a charge all day. Never runs slow on anything and is durable.
Value
5
Written by a customer while visiting Samsung US