Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7
(3,726 Reviews)
Rating breakdown 3,726 reviews
5 Stars
2,972
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
3
This phone has a mind of own does it's own thing
on December 5, 2025
Posted by: MWFlo25
[This review was collected as part of a promotion.] I use this phone for just about everything, maps, phone, text, internet, email. It has a mind of its own, it will change and choose words that make no sense. In games it will lag. No a very good product for the price. Galaxy AI no so good just yet
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey MWFlo25, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not operating as intended or expected. We have shared a link to an article to assist you with the lagging you mention experiencing occasionally. We have also shared a link to the Samsung Support Team to assist you with the changing words you also mention experiencing, or any additional questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
the phone has great features and is very easy to
on December 5, 2025
Posted by: nybigblk
[This review was collected as part of a promotion.] The phone is great the galaxy is very easy to use with a great camera and great screen lite weight good size and colors
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely lovely!
on December 5, 2025
Posted by: Sugardoodles
[This review was collected as part of a promotion.] I'm an artist whose main source of income is art commissions and using the Galaxy S25 has been an absolute delight. Smooth loading and easy to download, with plenty of space. I'm recommending this to any artist out there who can afford it. A real hoot!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Ttkent03
[This review was collected as part of a promotion.] I have been a fan of galaxy since galaxy 3. Have upgraded every year waiting to see what the 26 looks like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything perfect, just problems with batter
on December 5, 2025
Posted by: Calderoni
[This review was collected as part of a promotion.] Everything is working very fine, loved the camera, how is very easy to manage and organize my day. Including easy access to all necessary apps.
My only point is the battery that now, after 08 months is presenting problem and losing its capacity very quick during the day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Lovethisdevice
[This review was collected as part of a promotion.] Galaxy ai is excellent on my Samsung s25 will recommend to friends and others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on December 5, 2025
Posted by: Dstinnett540
[This review was collected as part of a promotion.] It's very fast and the galaxy ai is more than capable of handling the workload I have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features in a powerful phone.
on December 5, 2025
Posted by: Hockeyguy
[This review was collected as part of a promotion.] I use my phone to listen to music, watch videos, scroll through social media. Also, get my new updates on a daily basis. Also, keep up on feeds for any new technologies that are coming out as well as assist with current technologies issues. Have not had a chance to use Galaxy AI yet, but looking forward to using it.
Value
5
Written by a customer while visiting Samsung US