Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7 out of 5
4.7
(3,730 Reviews)
Open Ratings Snapshot
Rating breakdown 3,730 reviews
5 Stars
2,975
4 Stars
572
3 Stars
122
2 Stars
30
1 Star
31
88%of customers recommend this product. 
(
113 out of 129
)
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Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
5 out of 5
5
Easily accessible
on June 2, 2025
Posted by: Kaycee123
[This review was collected as part of a promotion.] I love my Samsung galaxy. Easy to use and have all the features I needed for my work and school
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GOOD but just not great
on June 2, 2025
Posted by: SJJIMENEZ
[This review was collected as part of a promotion.] I love Samsung devices and I have never had anything bad to say about them I love the camera features I'm not super thrilled with the overheating the more that storage is filled the device overheats a lot quicker and restarts are needed to close background operations the device care doesn't really work all that well in the memory cleanse system I would like more music options and more customizable features for messaging etc but I love Samsung and will continue to use the phones
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera
on June 2, 2025
Posted by: Crucesgal
[This review was collected as part of a promotion.] This phone is amazing and galaxy AI ready. Takes amazing pictures, has plenty of storage and you set it up to your liking.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung!!!
on June 3, 2025
Posted by: Sweettweet25
[This review was collected as part of a promotion.] S25 is by far the best galaxy phone I've had to date. The camera is A1 with the best quality, gaming on here is easy and efficient and some of the features I've never thought I'd need have become a life saver like the M365 copilot. I'm glad I waited to upgrade until this phone came out my life will forever be changed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy
on June 3, 2025
Posted by: Pitter_Patfy
Expertise:Intermediate
Verified Purchase:Yes
Everything about this was easy. Went from my old S20 to my S25 with the built in software to mirror my old phone. Setup took about 15 minutes on my end, then the phone did the rest. Great battery life as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about.
on June 3, 2025
Posted by: KTJACOBS88
[This review was collected as part of a promotion.] Galaxy AI on this device is extremely helpful while I'm at work and can't have my phone out. I just request my phone to send a message, call someone, or do whatever task I need and it does it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good
on June 4, 2025
Posted by: pierrot
Verified Purchase:Yes
its great. hate the ai features though, it's unneeded and noone asked for it. please stop emailing me.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Slow Charging
on June 4, 2025
Posted by: Noonelikeschangelol
[This review was collected as part of a promotion.] Seems ok, just got it, but it definitely charges SLOW...
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 5, 2025
Hi there Noonelikeschangelol, we appreciate your feedback on your Samsung Galaxy S25. We would love to help you maximize your experience with the device and enhance the charging speed of your device. We have provided a link to an article that will highlight the charging power you would need to have the fast charging speeds you are seeking. We have also provided a link to the Samsung Support Team if this experience continues or you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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