Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7
(3,734 Reviews)
Rating breakdown 3,734 reviews
5 Stars
2,977
4 Stars
573
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
116 out of
132)
Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
4
The one ui updates
on August 23, 2025
Posted by: ThatPhoneUser
[This review was collected as part of a promotion.] I love using my Samsung device daily for anything and its good for all of those tasks. I can record videos, take amazing pictures, use the galaxy ai photo features, play my mobile games and stream my favorite shows with a giant screen. While all of these can be done beautifully with no problem, the one ui updates have seen some ups and downs. I enjoy the aesthetic that one ui brings but there have been times where closing an app or using my phone when its low in battery the one ui transitions would lessen the smoothness. Same goes when starting up ny phone. When I start up my phone and want to start using my flashlight or open an app, it is slower and very noticeable. Im sure there's reasons as to why android starts up after rebooting but being able to reboot and have android start up again before I can sign into my phone would be an amazing quality of life improvement. So I can actually use my phone right off the start rather than having to sign and and wait seconds after the "phone is starting" message.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on August 23, 2025
Posted by: Logie57
[This review was collected as part of a promotion.] I’ve really been enjoying the Galaxy S25. It feels light and comfortable to use, but still super fast and responsive no matter what I’m doing. The screen is bright and smooth, which makes videos and games look amazing even in daylight. The cameras take great photos with lots of detail, and they do a nice job in low light too. Battery life easily gets me through the day, and I’ve found the Galaxy AI feature handy for everday tasks. Overall, it’s a sleek phone that’s easy to use and feels like a real upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of my dreams!!!
on August 23, 2025
Posted by: Ratpack
[This review was collected as part of a promotion.] The galaxy AI and the avatars are amazing and how fast the phone is. So glad I got the 512g memory and couldn't be happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 23, 2025
Posted by: Lakelady
[This review was collected as part of a promotion.] This phone has been great, easy to navigate and organize apps. Device settings allow for great customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product but still have some glitches /defects
on August 23, 2025
Posted by: Minarath
[This review was collected as part of a promotion.] What I'm interested most of this phone is the new Galaxy AI capabilities. I hope to see many more AI features in the next software update to assist in my day to work and entertainment too.
Beside these new great features, there're also many glitches / defect in this new Galaxy s25 while using apps especially Facebook app but I hope all the problems will be fixed soon.
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hi there Minarath, thank you for your feedback on your Samsung galaxy S25. We are happy to hear that you are overall pleased with the usage of your device, and are excited for future enhancements to Galaxy AI. We have provided a link to an article to help you with the apps you mention not functioning as intended or expected. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Luis
Verified Purchase:Yes
I'm really happy with my purchase thank you so much.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 : A Seamless Expression of Efficiency
on August 23, 2025
Posted by: Layney
[This review was collected as part of a promotion.] We had purchased Samsung Galaxy phones exclusively since trying our first ones in 2010. The last one I had was not even 5G, it was probably 3 years old, and its only dead because I got in a pool with it in my pocket. Samsung phones have always been navigationally easy and there are usually solid improvments with each new model.
The Galaxy S25, however, featuring Galaxy AI and numerous other amazing additions for users to enjoy their phone as the maverick of devices, feels significantly different than my last model. Galaxy AI is one of the most approachable AI tools ive had the privledge of using for my buisness-it makes preparing the postable content so easy. Security has been stepped up with better biometrics, capturing pictures, text and photographs are easily saved abd moved around. I can watch videos while I check my bank account with the addition of a second, smaller window! Downloading is ligntning fast and overall the processing times of running 2 programs simutaneously is impressive, like the system is pressing the gas pedal in all arenas.
Thank You Samsung, for being a dependable yet ever expanding and ascending technological foundation in my existence. We have never been dissappointed in the past, but the bar is a lot higher now. You guys outdid yourselves with the Galaxy S25. Or should I say Galaxy AI outdid you? Haha
The Galaxy S25, however, featuring Galaxy AI and numerous other amazing additions for users to enjoy their phone as the maverick of devices, feels significantly different than my last model. Galaxy AI is one of the most approachable AI tools ive had the privledge of using for my buisness-it makes preparing the postable content so easy. Security has been stepped up with better biometrics, capturing pictures, text and photographs are easily saved abd moved around. I can watch videos while I check my bank account with the addition of a second, smaller window! Downloading is ligntning fast and overall the processing times of running 2 programs simutaneously is impressive, like the system is pressing the gas pedal in all arenas.
Thank You Samsung, for being a dependable yet ever expanding and ascending technological foundation in my existence. We have never been dissappointed in the past, but the bar is a lot higher now. You guys outdid yourselves with the Galaxy S25. Or should I say Galaxy AI outdid you? Haha
Value
5
Written by a customer while visiting Samsung US
Posted by: Tardus5
Verified Purchase:Yes
I really like the S25. First its the overall size on an S8. The AI for photo enhancement is excellent.
I would recommend this to a friend!
Written by a customer while visiting Samsung US