Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7
(3,724 Reviews)
Rating breakdown 3,724 reviews
5 Stars
2,970
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
4
Updates are seamless, phone picture quality is gre
on June 10, 2025
Posted by: MYPicturesrGr8
[This review was collected as part of a promotion.] I've had this phone for about 3 months and so far it has taken me across the pond and back with no issues. Certain apps can be slow but it's not because of the phone itself, rather its a combination of the service and app protocols that make them slow/difficult.
I'm Never down because of updates and I have a couple of security apps! Somehow they all seem to work together and I haven't had any issues on this front.
Overall great experience to date.
I'm Never down because of updates and I have a couple of security apps! Somehow they all seem to work together and I haven't had any issues on this front.
Overall great experience to date.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Gradual improvement.
on June 11, 2025
Posted by: Donquijote
[This review was collected as part of a promotion.] Battery life and responsiveness have been improved. The size also seems perfect for me. However, my brand new phone suddenly stopped charging via fast charge. It seems an intermittent problem.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Donquijote, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to the Samsung Support Team if you are ever interested in assistance with the charging speed or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Downgraded
on June 12, 2025
Posted by: JorgeL
Went from S10 to S25... noticiable lower quality screen.. No micro sd card slot.. No headphone j
jack. I only upgraded because of a broken microphone on my S10. When I am ready to upgrade again will definately look for something other than Samsung if their future is to downgrade phones. The S25 is also more blocky as if trying to emulate iphones. Not a fan of it.
Im a photographer shooting mostly wildlife. I use a high resolution camera and shoot 4k video..all my pictures look "less detailed or sharp" on the S25.
jack. I only upgraded because of a broken microphone on my S10. When I am ready to upgrade again will definately look for something other than Samsung if their future is to downgrade phones. The S25 is also more blocky as if trying to emulate iphones. Not a fan of it.
Im a photographer shooting mostly wildlife. I use a high resolution camera and shoot 4k video..all my pictures look "less detailed or sharp" on the S25.
Response from Samsung USBy R&R Team, June 12, 2025
Hi there JorgeL, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can take some adjustment time as you learn new features and ways to have the experiences you are seeking. While the micro SD card option has been removed, cloud based storage expansion is an option, and can even help you keep all of your photos and videos available across your ecosystem of devices. If you prefer wired headphones to Bluetooth, you can also continue to use them with the addition of a USB-C to headphone jack adapter you would plug in to your charging port. We have also shared links to the full device manual and Samsung Support Team to offer additional assistance with the features and settings. Lastly, we have provided a link to an article to help you with the settings of the camera of this device to help capture truly stunning photos and videos. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision I've ever made!
on June 15, 2025
Posted by: Purplemonkeys00
[This review was collected as part of a promotion.] I purchased the s25 galaxy phone a couple months ago, and it by far the best purchase I've ever made, I can do my schooling and keep up with important tasks and messages. AI features are incredible along with the processing. It's fast reliable, slim and conventional, should of got the ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So fast and very compatible with TV Smart Samsung
on June 21, 2025
Posted by: Aimant
[This review was collected as part of a promotion.] Galaxy AI is very useful for translate and transcribe and works well with Samsung Buds. Phone S25 works very well with TV Samsung without Wifi. Samsung desk is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply revolutionary
on June 24, 2025
Posted by: Essrad
[This review was collected as part of a promotion.] S25 is Seriously Awesome!
Okay, so I've been spending some quality time with the new Samsung Galaxy S25, and honestly? I absolutely love it. This isn't just another phone; it's a massive step up, and it genuinely makes using a phone a joy again.
Right out of the box, you can just feel the quality. It's super premium, feels fantastic in your hand, and the design is just slick. Samsung really nailed the look and feel this time.
But let's talk about that screen – wow. This Dynamic AMOLED 2X display is insane. The colors are so vibrant, it gets incredibly bright, and everything just pops. Whether I'm binging a show or just scrolling through my photos, it's a feast for the eyes. And that 120Hz refresh rate? It makes everything buttery smooth. Seriously, once you've tried it, there's no going back.
And the performance... this thing flies. It's got the latest Snapdragon 8 Elite for Galaxy chip, and it absolutely crushes everything. Apps open instantly, jumping between things is effortless, and even the most demanding games run flawlessly. No lag, no stuttering – just pure speed. Samsung's One UI 7 feels so much cleaner and faster too, which just adds to the awesome experience.
The camera system is another huge win. I'm actually blown away by the photos I'm my new Samsung S25! The camera is amazing, and it's incredibly fast.
Okay, so I've been spending some quality time with the new Samsung Galaxy S25, and honestly? I absolutely love it. This isn't just another phone; it's a massive step up, and it genuinely makes using a phone a joy again.
Right out of the box, you can just feel the quality. It's super premium, feels fantastic in your hand, and the design is just slick. Samsung really nailed the look and feel this time.
But let's talk about that screen – wow. This Dynamic AMOLED 2X display is insane. The colors are so vibrant, it gets incredibly bright, and everything just pops. Whether I'm binging a show or just scrolling through my photos, it's a feast for the eyes. And that 120Hz refresh rate? It makes everything buttery smooth. Seriously, once you've tried it, there's no going back.
And the performance... this thing flies. It's got the latest Snapdragon 8 Elite for Galaxy chip, and it absolutely crushes everything. Apps open instantly, jumping between things is effortless, and even the most demanding games run flawlessly. No lag, no stuttering – just pure speed. Samsung's One UI 7 feels so much cleaner and faster too, which just adds to the awesome experience.
The camera system is another huge win. I'm actually blown away by the photos I'm my new Samsung S25! The camera is amazing, and it's incredibly fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this camera
on July 1, 2025
Posted by: Garyb501
[This review was collected as part of a promotion.] The AI feature on the camera to erase unwanted background images is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on July 3, 2025
Posted by: Harrypotter234
[This review was collected as part of a promotion.] I like the feature of AI on the phone. The phone works well with any Airbus, and the photos it takes are amazing. I would recommend this phone to any person who likes Samsung.
Value
5
Written by a customer while visiting Samsung US