Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7
(3,700 Reviews)
Rating breakdown 3,700 reviews
5 Stars
2,950
4 Stars
569
3 Stars
120
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Posted by: Erica
Expertise:Intermediate
Verified Purchase:Yes
Such an upgrade from my Galaxy S9 that I had for over 6 years. It's super responsive and sleek.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 28, 2025
Hey Erica, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with your upgrade to your new device. We have shared a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on November 1, 2025
Posted by: Hunybun55
[This review was collected as part of a promotion.] I love my devices, I have phone, watch, and ear buds. All are samsung I won't buy anything else. Oh I also have 2 televisions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It just works flawlessly
on November 10, 2025
Posted by: Bigguy72
[This review was collected as part of a promotion.] Great screen, impressive battery life, and just I erall smooth operation from a phone that gives you flexibility to customize as you like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great starter phone.
on February 11, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] The phone has a great sleek grip with most of all the basic qualities for a phone.
The operating is perfect, may have some bugs to fix but the best part is the updates are not constant or interrupt your daily use.
The camera quality is okay but could be better but foer the most part you can always utilize the pro on the camera to take nice pics. It does take more space but be sure to upgrade your space.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hi Junior, thank you for sharing your thoughts about your Samsung Galay S25 with us. We are so thrilled to hear that you are overall pleased with the features of your new phone and are enjoying the usage every day for a range of tasks. We have provided a link below to an article we find helpful in exploring the camera features and settings. We also have cloud based storage expansion options if you are finding the storage to be insufficient for your usage. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Performance and Quality
on February 16, 2025
Posted by: Loveroadlife
[This review was collected as part of a promotion.] I recently purchased this product and have been thoroughly impressed with its performance. The design is sleek and user-friendly, making it easy to operate. The features are well thought out, and it delivers on every promise. I highly recommend this product to anyone looking for reliability and efficiency.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much different than s21
on February 17, 2025
Posted by: Jmo9ooo
[This review was collected as part of a promotion.] Mediocre battery life. Not too much different than S21.AI is a feature without a use case. Camera is a little better I guess. Charge speed still 25 watts. I don't see a difference in display.
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there Jmo9ooo, thank you for your feedback on your Samsung Galaxy S25. We understand how important your device is to you every day, and wanting the best possible experience. We would love to help you troubleshoot your frustration and have provided resources to help you with the battery life, and display you mention. We have also shared a link to the full device manual to assist you with discovering the full capabilities of your new phone including integrating Galaxy AI in to your usage. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great characteristics
on February 18, 2025
Posted by: Lolita
[This review was collected as part of a promotion.] Everything you need is at your fingertips; easy, practical and automated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is great so far
on February 18, 2025
Posted by: S25Guy25
[This review was collected as part of a promotion.] The S25 has been a great experience so far. I upgraded from a s21 plus and the phone is really responsive and the battery life is fantastic. I use my phone throughout the day and the battery last until the end of the day. Gaming wise it runs COD mobile on high with no issues. The photos and videos I have taken so far are all clear and focused. I haven't used the photo editor yet much, but I plan to take advantage of the editing soon.
Value
5
Written by a customer while visiting Samsung US