Customer reviews from Samsung US
Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Average customer rating
4.7
(3,700 Reviews)
Rating breakdown 3,700 reviews
5 Stars
2,950
4 Stars
569
3 Stars
120
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 256GB S931U Unlocked - Blueblack
Customer Rating
1
For the price of the device, totally not worth it
on September 28, 2025
Posted by: RlG359359
[This review was collected as part of a promotion.] Samsung Galaxy in general is an awesome product. However, the galaxy S25 is not worth the premium price at all. It costs more than comparable devices with specs that can keep up but has a much smaller screen than even the A36. Within the first month I have a spot in the upper corner of the screen where it looks like it's separated. I have had issue afternussue with this.
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Hi there RIG359359, we appreciate your feedback on your Samsung Galaxy S25. We know how important your device is to you every day, and we would love nothing more than to assist you with the frustrations you are experiencing with your device. We have provided links to a few articles to help you maximize the speed and processing power of your device. We have also provided a link to the Samsung Support Team to assist you further with the display. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best
on September 29, 2025
Posted by: Memagranny
[This review was collected as part of a promotion.] Samsung Galaxy S25 is a great phone I have had the phone for 5 months and I'm still learning all the features anyone look for a new phone I recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My awesome new galaxy s25
on October 8, 2025
Posted by: MrSquiggy
[This review was collected as part of a promotion.] So this is the first samsung phone I've ever had, it's a galaxy s25, and I have been extremely impressed with it. The processor is extremely fast, camera is great, I use my phone for learning to play guitar with the Yousician app, gaming, the camera is very good and crystal clear pictures, the customizable equalizer is totally awesome with additional low end bass frequencies, excellent music listening experience in every genre of music ,excellent sound quality.
The A.I. is really wow, extremely nice and very helpful for information and insights on many topics.
The A.I. is really wow, extremely nice and very helpful for information and insights on many topics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on October 8, 2025
Posted by: Caddyshack
[This review was collected as part of a promotion.] So I work construction and you wouldn't think I would need my phone at all but it definitely comes in handy. We received a brand new generator one of those huge ones like 8ft tall 8ft long 4ft wide huge and nobody new how to hook it up ir even operate it because it was all digital, well by using my phones AI I was able to figure out how to hook it up to the ac unit it powered and how to turn it on and run it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excepcional phone
on October 10, 2025
Posted by: ikerz88
[This review was collected as part of a promotion.] After several weeks of using the Samsung Galaxy S25, I can confidently say that it represents one of the most refined smartphones Samsung has ever released. The moment you hold it, the metallic silver finish stands out — elegant, smooth, and premium to the touch. It feels both sturdy and lightweight, striking the right balance between sophistication and practicality.
Performance-wise, the Galaxy S25 is exceptionally fast. Everyday tasks such as switching between apps, streaming, and multitasking happen instantly, thanks to Samsung’s latest processor and optimized system performance. The display is simply stunning — bright, vivid, and fluid — making every interaction feel effortless and immersive.
What truly distinguishes the Galaxy S25 from previous generations is its integration of Samsung’s advanced artificial intelligence. The AI functions are not just a gimmick; they genuinely enhance daily use. Whether it’s predicting what I’m about to search, summarizing text messages, or assisting with translations, the phone learns my routines and adjusts to them intelligently. It feels like having a personal assistant built right into the device.
Overall, the Samsung Galaxy S25 offers a remarkable blend of design, performance, and intelligence. It’s a smartphone that not only meets modern expectations but exceeds them by making technology feel more human and adaptive. For anyone looking for a fast, reliable, and smart device that seamlessly integrates AI into everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy is the best ever!
on October 11, 2025
Posted by: HopefulMom
[This review was collected as part of a promotion.] There's nothing about this device we aren't in love with! From the look, the features, camera to the ease of use & sound quality! We've always been a samsung family & the galaxy just has everything you'd want in a phone! Navigating the phone from using different apps, taking high quality photos & videos, watching your favorite TV shows while on the go & using the Galaxy AI features are super fun! If you're thinking of getting a galaxy device, think no more... Do It!! You're going to love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice feel to it. Easy to use.
on October 12, 2025
Posted by: Topgun209
[This review was collected as part of a promotion.] The s25 is awesome 👌 very nice camera great photo and video quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: Love my Samsung
Verified Purchase:Yes
I will always stay with Samsung. Never let me down
Written by a customer while visiting Samsung US