Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
1
The front screen way too small
on September 9, 2023
Posted by: jorge1
[This review was collected as part of a promotion.] The concept is great, having a phone in a tablet is great, but on the z fold the screen is way too small, Personally I think is useless, and that's the reason way I decided to returned the phone, I would say that the front screen is more for like a kid with small hands
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hey there Jorge1, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is crucial to us as we work towards innovation and the ability to provide the best possible experience to all of our customers with their chosen device. We hope you will reach out to us in the future if you have any questions or further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Every refinement makes this the ultimate phone
on August 12, 2023
Posted by: Chriskc87
[This review was collected as part of a promotion.] I first got the zfold 3 years ago and thought it was good but the battery didn't last as long as I wanted. Fast forward to after having the zfold 4 and to now with the zfold 5. The battery has improved tremendously with the new snapdragon processor. Most importantly, the multitasking is the best thing about this phone. I love having 3 apps on my screen at a time. This is useful when I need to open up an email while surfing the net or using the calculator. I only wish the cameras were up to par with the s23 ultra (the 100x zoom is awesome).
I've had every flagship Samsung device from the watches, tablets, buds and of course phones. They have never disappointed. I love my zfold 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feed back
on August 15, 2023
Posted by: Bigboy67money
[This review was collected as part of a promotion.] Movies streaming I enjoy the phone a lot, but a times it feels little boring. I still own a iPhone, but the phone designed is very nice.
I wish I had a better software. Text messaging gets very annoying.
Impress lettuce that you might even touching. Or after the sentence, it doesn't automatically space. But the quality is very decent and videos. I love you, brand But I still don't see any difference between z fold 4
I wish I had a better software. Text messaging gets very annoying.
Impress lettuce that you might even touching. Or after the sentence, it doesn't automatically space. But the quality is very decent and videos. I love you, brand But I still don't see any difference between z fold 4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5
on August 16, 2023
Posted by: Ed1240
[This review was collected as part of a promotion.] Love my new z fold5. Fast and comfortable on my hand. Too bad it doesn't come with the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It works fine. Have had no issues with it
on August 25, 2023
Posted by: Icehouse605
[This review was collected as part of a promotion.] I use it for music and watching my shows on the road
Value
3
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Hey Icehouse605,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying everything from watching your favorite programs to listening to your music on your Galaxy Z Fold5 since receiving your device. Keep in mind that your adaptive battery is currently learning from your usage patterns, so it doesn't waste your battery life or use your Wi-Fi and/or mobile data on apps that you don't regularly use. Pretty cool, right? Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying everything from watching your favorite programs to listening to your music on your Galaxy Z Fold5 since receiving your device. Keep in mind that your adaptive battery is currently learning from your usage patterns, so it doesn't waste your battery life or use your Wi-Fi and/or mobile data on apps that you don't regularly use. Pretty cool, right? Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
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smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
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https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device Has All The Best Features I Can Ask
on August 13, 2023
Posted by: Coolguy
[This review was collected as part of a promotion.] I use my device daily day basis if its for work since this device you can multi task you can open alot pf windows at once the Spen is awesome to use on this. Also when on free time i play a couple of games on it so gaming on this is SPECTACULAR because has one of the beat screens on android ever especially for a Fold this thing is just amazing Samsung just keeps on amazing us and surprising us every time just BEAUTIFUL I LOVE SAMSUNG :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Polished to Perfection!
on August 11, 2023
Posted by: Cantrell
[This review was collected as part of a promotion.] Samsung did an amazing job with the updates to the new fold five. I didn't think that I would be this impressed and they have absolutely made there's a polished and amazing spectacle device. The feel of the fold mechanism and the display are ahead of all of the competition. I've had several samsung devices and this one is a step above.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Above and beyond all expectations
on August 12, 2023
Posted by: LoudCityKidd
[This review was collected as part of a promotion.] My experience with this phone is great so far, I'm learning something new every other time I open the phone there are so many different multitasks you can perform and I love how The Fold 5 is very social media friendly by how well the different apps have been displayed. Happy with the new phone overall.
Value
5
Written by a customer while visiting Samsung US