Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(3,909 Reviews)
Open Ratings Snapshot
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5 out of 5
5
Fold is the best!!
on March 20, 2025
Posted by: Foldmeluv
[This review was collected as part of a promotion.] This new phone boasts impressive advancements in mobile technology. Its sleek design and innovative features are truly captivating. The enhanced durability ensures a reliable and long-lasting user experience. The display offers stunning visuals and vibrant colors, perfect for multimedia consumption. It's a device that seamlessly blends functionality and style across multiple apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This device has so many features but has flaws
on March 21, 2025
Posted by: Krazykatt
[This review was collected as part of a promotion.] It's complicated for a person who isn't familiar with the technology yet and it's difficult to understand
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 21, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5. We understand that adapting to new technology can feel overwhelming at first, especially with a device as innovative as the Galaxy Z Fold5. Its cutting-edge features, like the massive 7.6" screen and Multi-Window View for multitasking, are designed to elevate productivity and entertainment, but they can take some time to explore and master. To make things easier, Samsung offers helpful resources, including tutorials and guides, to walk you through the features step by step. The redesigned Flex Hinge and intuitive One UI are crafted to simplify your experience, ensuring the device feels natural and seamless as you get more familiar with it. If you have any specific questions regarding your Z Fold5, please do not hesitate to reach out to us at Samsung Support. We're always here to assist! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with a huge display
on March 21, 2025
Posted by: MandyY
[This review was collected as part of a promotion.] I got this phone, wondering if it was worth it, with the display seam in the middle of the screen and how it would affect the view. I've now had it over a year, and absolutely love it! I definitely use it more often unfolded than folded, and never could go back to a "regular" sized display screen. The unfolded screen is perfect for when I need to dual display things like my budgeting spreadsheet and calculator at the same time. The unfolded screen is also great for reading books on my Kindle app and when playing various games. I highly suggest this phone!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 21, 2025
Thank you for sharing your experience with the Galaxy Z Fold5, Mandy! It's fantastic to know that after a year of use, you've grown to absolutely love it. The unfolded screen sounds like a game-changer for you, offering the perfect setup for multitasking, whether it's handling your budgeting spreadsheet and calculator or enjoying books on the Kindle app. It's great to hear that it also enhances your gaming experience. The unique design really sets it apart from regular-sized displays, and it's amazing that it's become such an essential part of your daily routine. Your recommendation truly highlights the innovative features of this phone, and we appreciate you for that! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first fold that I love!
on March 22, 2025
Posted by: Drewski85
[This review was collected as part of a promotion.] I switched from a Note 10+ to the Fold 5 and I made a great switch! Love the foldable large screen and so easy to use with the s pen slim! Looks like I will be moving over to the Galaxy Z Series from now on!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5, Drewski! We’re so glad to see you’re loving your switch to the Galaxy Z Fold5! The foldable screen truly transforms how you use your phone. It sounds like the slim S Pen is becoming a wonderful addition to your toolkit. With the new taskbar, being able to keep up to twelve apps at your fingertips and easily switch between them makes multitasking feel seamless. It's great to see you embracing the Galaxy Z series. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and will be upgrading soon.
on March 22, 2025
Posted by: Samlover
[This review was collected as part of a promotion.] Using it for school is great it let me do multiple things at the same time the screen is so awesome to use professionally and fo the games is so cool.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5! We love to hear how well it supports your schoolwork and multitasking. The stunning display really does elevate both professional use and gaming, making everything more enjoyable. We aimed to create a device that enhances every part of your day, and your experience reflects that. We appreciate your feedback and hope you keep enjoying your experience. If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love this phone honestly
on March 22, 2025
Posted by: Terri420
[This review was collected as part of a promotion.] I absolutely love this phone I've never had a phone this amazing and my whole entire life and honestly I wouldn't give this phone up for nothing in this world this phone has made my life so much easier it does things that I never saw the phone could do truthfully thank you for making such an incredible phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 9, 2025
Thank you so much for your kind words about the Galaxy Z Fold5, Terri! We’re pleased to see how much you love them so far! The innovative features, like the massive screen and multitasking capabilities, are designed to make your life easier and more enjoyable. We’re glad to know it's exceeding your expectations and helping you discover new possibilities. Your satisfaction means everything to us, and we appreciate you sharing your experience! For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is perfect if you have a ton to get don
on March 22, 2025
Posted by: Ministaaa
[This review was collected as part of a promotion.] This phone is for the multi-tasking on the go person. It runs seamlessly through apps and allows for multiple split screens. Watch a movie, create artwork, capture memories and more. My computer crashed at work and I was able to complete everything on my phone for the day. The camera is superior to all and the amount of memory is astounding. Easy to use and everyone looks when you flip it open to your large full screen. I have always been a galaxy customer and this upgrade did NOT disappoint.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
It's great to hear from you, Ministaaa! Thanks for sharing your experience with the Galaxy Z Fold5! It’s fantastic to see that it has made multitasking easier for you, especially during that time when your computer crashed. We're glad you could still complete all your tasks seamlessly. We're proud of the superior camera quality and impressive memory capacity, and it's great to know these features have made a positive impact on your experience. Your honest feedback means a lot to us, and we appreciate your continued loyalty to the Galaxy line. We look forward to hearing more from you in the future! For any questions or concerns, be sure to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone experience yet fast and not bogged down
on March 22, 2025
Posted by: DHXEightyyeight
[This review was collected as part of a promotion.] Exchanging data was super easy to understand and lightning fast.Imba only Samsung buyer from here on out.I brag about how good it is on my social media platforms..I love my Samsung TV even more.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for sharing your experience with the Galaxy Z Fold5! It’s great to know that the data exchange feature has made such a positive impact on you. We always want you to have a seamless experience when transitioning to a new device. Your loyalty to Samsung and your integration into our ecosystem are truly appreciated. We’re dedicated to providing devices that enhance your daily life, and it’s wonderful to know that you feel that connection. If you have any questions or need support, don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 3865-3872 of 3907 results 
<< 1 ... 482 483 484 485 486 ... 489 >>