Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(3,909 Reviews)
Open Ratings Snapshot
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5 out of 5
5
Great features
on March 15, 2025
Posted by: Raj6720
[This review was collected as part of a promotion.] This is an amazing product. Samsung has done a great job by bringing this product out. It is very convenient to use as one doesn't need a tablet for example, while waiting in a doctor's office or at the airport or even when in-flight.
I'm a proud owner of Z-Fold 5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You don't need a laptop or computer after you got
on March 15, 2025
Posted by: My2love
[This review was collected as part of a promotion.] I used for calls
Stream videos text
Work documents
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone best buy I've made
on March 15, 2025
Posted by: MajesticKoala
[This review was collected as part of a promotion.] Has great features and is a major improvement over the former models. Large screen no longer cracks and the new hinge is seamless. Perfect fold phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They keep getting better!
on March 15, 2025
Posted by: GalaxyLifer
[This review was collected as part of a promotion.] The galaxy z fold 5.
The good- Everything! Speed, durability(cases make it too bulky for me, ie. Its been dropped unprotected multiple times), quality, camera, size, speakers, power, multi tasking, customization,..........i could probably come up with more aspects to name, but either way they will all get 5 stars from me. Samsung has never disappointed me. And with this as my latest phone, I am beyond satisfied. Although, I will be looking to upgrade soon, I know from this experience, I will be sticking with Samsung and the fold line in the near future. I've used this phone for everything from social media and games to controlling machines for my business and rarely needing a laptop or PC due to DEX. The battery lasts all day with heavy use as well. I could go on and on. But, I won't.
The bad- I have very little to complain about. The slight crack in the center of the fold after a year of very heavy use. I think that's kind of expected by now, so that's not really a negative to me. Especially, since it's less than an inch long and effects nothing. INTEGRATED S PEN!!!!! It has to happen on the 7, PLEASE!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Factory Screen Protector
on March 16, 2025
Posted by: Tiarana
[This review was collected as part of a promotion.] Phone is good/haven't had any major problems with it. But overtime the Factory Screen Protector will begin to lift in the foldable part. It should be replaced ASAP and can be expensive since it's not covered under warranty due to it being considered a "phone accessory."
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
One of the best phones out there!
on March 16, 2025
Posted by: Eramz12
[This review was collected as part of a promotion.] It's a typical Samsung phone with all the great features and running system. The only issue i had was the screen quality with the folding. Left an indent and half the screen went black after changing screen protector. It could have been the protector and not the screen or phone itself. Overall, very pleased with the phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is best one
on March 17, 2025
Posted by: Boltedrooster
[This review was collected as part of a promotion.] Best screen operations, detail, & response. The tablet screen works great too. Very nice feature when working on job plans, mapping job sites, & watching TV.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on March 17, 2025
Posted by: ShawnG
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 5 Review: A Premium Foldable Experience
The Samsung Galaxy Z Fold 5 is an impressive refinement of Samsung's foldable technology, offering a sleek design, powerful performance, and improved durability. If you're looking for a phone that seamlessly blends productivity and entertainment, this is one of the best options available.
Design & Display
Samsung has fine-tuned the hinge mechanism, making it slimmer and more durable. The foldable 7.6-inch Dynamic AMOLED 2X display is stunning, offering vibrant colors and a smooth 120Hz refresh rate. The cover screen is also incredibly useful,
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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