Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
This is one of the best Samsung devices today.
on March 2, 2025
Posted by: Talata65
[This review was collected as part of a promotion.] This phone has unmatched features and the graphics are just phenomenon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on March 3, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] One of the best products I have brought. I will hate the day I have to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Z Fold 5 is an amazing device, but not perfect
on March 4, 2025
Posted by: 4everAgalaxyUser
[This review was collected as part of a promotion.] The Z Fold 5 is a really good device, I've been a Galaxy user since the first Samsung Galaxy phone was released.
I was not expecting to to use three apps at once on multiple occasions like writing notes, while looking through emails and also looking up items on said email. There were no problems running all three applications at once, also the battery consumption was minimal while using them for several hours at a time.
You can also run two applications on the cover screen as well which helps for quick multi-tasking on the go.
You can also run two applications on the cover screen as well which helps for quick multi-tasking on the go.
I have my phone running through out the day at work and a full charge last me all day.
The flex mode on the phone is amazing when you're sitting down, cooking or just eating at the table. It's really convenient not having to worry about resting it up against something and wondering if it's gonna fall.
I love the S pen since it came out on the "Galaxy note", there is just something about taking notes with a physical pen/stylist that makes taking notes so much easier and enjoyable to do.
The only thing that I would have to really complain about would be the inside camera and yes i know is under the screen. Sometimes I do video calls while running other apps and the video quality is poor. People thing that I have bad signal when in reality it's just the camera quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Durability
on March 6, 2025
Posted by: Juanana
[This review was collected as part of a promotion.] I love the fold line since the fold 3 and the fold 5 is an amazing upgrade. However I've had to take take this phone for multiple repairs multiple times. I am still satisfied with all the multi window features and of course the large screen makes viewing anything better. I like to use the screen for videos, pictures and pdf files. I like having the larger screen to review floor plans and blueprints for projects. Looking forward to the next fold generation!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has helped my business grow.
on March 6, 2025
Posted by: Jtrabbit
[This review was collected as part of a promotion.] This phone makes it easier and easier to do things from streaming, to just texting. The phone quality is awesome, in my opinion they have outdone themselves can't wait to try the improvement to this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This fold was excellent, the display is intense
on March 6, 2025
Posted by: Devanplummer1
[This review was collected as part of a promotion.] The Samsung Fold 5 has been creating quite a buzz in the tech world, and for good reason. This innovative device offers a seamless blend of functionality and elegance, making it a standout choice for many. Its foldable design not only enhances portability but also provides a unique user experience. Additionally, the Fold 5 boasts impressive performance and cutting-edge technology, ensuring it meets the needs of both casual users and tech enthusiasts. Overall, the Samsung Fold 5 is a remarkable addition to the world of smartphones, promising to redefine what we expect from our devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Touch screen is not sensitive in the middle
on March 7, 2025
Posted by: Srasss
[This review was collected as part of a promotion.] Lot of apps are not designed for fold yet. So screens jumbled and touch screen does nor work accurately
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
Hi Srasss! Thank you for sharing your feedback on the Galaxy Z Fold5. We appreciate your thoughts and are here to help you get the best experience from your device. For apps that aren't optimized for the foldable screen, you can try a few steps to improve compatibility. First, enable App Continuity by going to Settings, then Display, and ensuring that App Continuity is turned on. This feature helps apps transition smoothly between the cover screen and the main screen. Additionally, you can force apps to resize by navigating to Settings, then Advanced Features, and selecting Labs. From there, enable “Multi Window for all apps” and “Force apps to resize,” which can assist apps in adapting better to the foldable screen. In terms of touch screen sensitivity, you can enhance the touch response, especially if you’re using a screen protector. Navigate to Settings, then Display, and turn on Touch Sensitivity to improve the touch experience. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. Your satisfaction is our top priority, and we’re here to support you every step of the way. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Very sturdy smart phone.
on March 7, 2025
Posted by: Rhino27
[This review was collected as part of a promotion.] I love this phone I use it in a daily my work is a bit heavy and as a result a very resistant phone... in addition it has worked to translate in real time other languages..., as entertainment is very good since being foldable you can enjoy your video applications to the fullest and share them with those who are next to you since the audio is very good and despite the dust its speaker is very resistant, it is very fluid for games and thanks to the folding screen you can enjoy them with... All its functions the image is impressive and crisp very fluid, and its cameras are impressive since you can use its 2 screens to review your photos in a.selfie. I love this phone I use it in a daily my work is a bit heavy and as a result a very resistant phone... in addition it has worked to translate in real time other languages..., as entertainment is very good since being foldable you can enjoy your video applications to the fullest and share them with those who are next to you since the audio is very good and despite the dust its speaker is very resistant, it is very fluid for games and thanks to the folding screen you can enjoy them with... All its functions the image is impressive and crisp very fluid, and its cameras are impressive since you can use its 2 screens to review your photos in a selfie and in addition to taking video at 60 fps it is impressive as the resolution looks like it captures even the falling snow. The battery has a long duration in addition to its load being very f
Value
5
Written by a customer while visiting Samsung US