Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
I LOVE this phone, that's it. That is all!
on February 25, 2025
Posted by: APNYC182
[This review was collected as part of a promotion.] I use my phone for business and pleasure and it handles both seamlessly. On the topic, seamless actions across apps feature is top tier! Juggling work and play has never been easier or this much fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I over all love my Samsung Z Fold 5
on February 25, 2025
Posted by: KellieGrowsWeeds
[This review was collected as part of a promotion.] I have had my Samsung Z Fold 5 for a little over one year. I love it for the size and the ability to use it as a tablet.
My vision. is not what it used to be a the settings make it easy to see the phone and stay in touch.
I enjoy the finger print feature a lot. No one is getting in my phone at all because they can't duplicate my finger print.
The only thing I get a bit annoyed with is how it does hold a charge very long. I also Question the wifi feature as working as well has is should. My phone goes to sleep sometimes and it's annoying when I happens. However I am super impatient because we live in a world of instant gratification.
I love the camera and the large screen for games
Other than my own quirks it's the best phone I've ever had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Get the big screen!!
on February 25, 2025
Posted by: Tricky
[This review was collected as part of a promotion.] I use this a lot for work instead of a laptop. I wrote a lot of notes on the big screen. Is nice for watching videos or for virtual meetings. Also great for photo editing. (Waiting for a tri-fold screen)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it's great quality
on February 25, 2025
Posted by: RICKYZFold
[This review was collected as part of a promotion.] Im so happy with my Samsung Galaxy ZFold 5 looking forward to get the #6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on February 25, 2025
Posted by: Madkazper
[This review was collected as part of a promotion.] While having a bigger phone like a tablet sounds nice, it is at a very awkward resolution where the videos from YouTube or even tic toc get cropped to the point where it's smaller than a normal phone. The battery life is not as good as a S phone. The screens are beautiful and playing games are enjoyable.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Thanks for reaching out! Your feedback on the Galaxy Z Fold5 is greatly appreciated. The Galaxy Z Fold5 features a stunning, immersive 7.6" screen, reimagined to deliver gaming like never before, along with cinematic viewing and improved productivity. We noted your feedback regarding certain apps not showing a full screen view as well as the battery life. The Z Fold5 is equipped with a long-lasting battery that supports up to 21 hours of video playback and 73 hours of listening time. For options to help optimze your battery life, please be sure to check out the link attached. Regarding the apps screen view, we recommend checking for updates regularly that may address these concerns. If any of this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Foldable
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Thus phone that I have the Samsun Galazy Fold 5 is awesome. I like the ability of using it as a phone and tablet. It provides me the best of both worlds. My every day life is so much easier. I can text or write emails with a portable keyboard. It is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold5 best phone ever
on February 25, 2025
Posted by: DiiLaLa
[This review was collected as part of a promotion.] I have been using Samsung since N series. I have loved every iteration but I must confess by far my heart is just stuck to zfol5. It's a complete phone one could ask for. UI is smooth. It's not bulky. I use a lots of apps and never once I experienced phone getting slow. This phone indeed was a step in the right direction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best use of screen
on February 25, 2025
Posted by: Paralyzer
[This review was collected as part of a promotion.] Honestly, for playing games or using YouTube, have the ability to just flip screen sizes at a moments notice is way more useful than I initially thought it would be. I honestly can't go back to a standard phone. I need my screen options at a moments notice. Ever been stuck somewhere and needed to kill some time? Seamlessly Flip the screen open and throw on a movie. It's perfect and I can't go without it.
Value
5
Written by a customer while visiting Samsung US