Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
This product is great for on the go streaming
on February 11, 2025
Posted by: Dee7705321
[This review was collected as part of a promotion.] Love love love the option between regular size and tablet size also the seamless action across apps!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever!
on February 11, 2025
Posted by: Glqwealth
[This review was collected as part of a promotion.] I've been in love from day one. Every feature helps me with my personal and business .
Thank you Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice concept
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I had the Fold 4 and it began to bubble up from the constant folding and unfolding. The Fold five was my replacement and so far so good. I like the option to view content on a loarger screen, I just wish the pen could be used on the front screen and was included with the phone as this phone is expensive. Overall the phone is great!
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for sharing your feedback on the Z Fold5, Tiffi! We're thrilled to see that you're enjoying the larger screen when viewing content. We noted your frustration about the S Pen not being usable on the front screen and not being included with the phone, and we appreciate the suggestion. We also see that you may notice some bubbles on your screen when unfolding. The Flex hinge of your Z Fold is designed to handle over 200,000 folding and unfolding cycles on average.is designed to handle over 200,000 folding and unfolding cycles on average. Therefore, the device should last more than 5 years if opened and closed 100 times a day. We recommend checking out our Z Assurance program offers a one-time discounted repair for the interior folding screen of devices purchased in the U.S. from authorized distributors before July 31, 2024. To benefit from this, ensure your device is registered with a Samsung account. This repair promotion is designed for original purchasers, as we want to support our valued customers like you. To access this service, please visit the Samsung support page, select ‘Start a Repair,’ and follow the instructions for either walk-in or mail-in service. While this offer focuses on the interior folding screen, any additional concerns will be assessed separately, and we will ensure you receive the best support possible. If you would like us to provide further assistance with this, please do not hestiate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
My excellent experience with my fold z5
on February 11, 2025
Posted by: Teco0784
[This review was collected as part of a promotion.] I like it in general because I love the foldable screen and having multi-windows, the experience is good in general and the battery lasts reasonably well, what I didn't like very much is the material that borders the foldable screen since it is plastic and is very fragile and gets damaged quickly, in general I give it a 9 out of 10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Every generation it just gets better
on February 11, 2025
Posted by: AjtheAVguy
[This review was collected as part of a promotion.] This phone is amazing I'll probably be the best Samsung phone I've had now don't get me wrong it is a heavy phone compared to others but that also means it has more including what I call the old man feature will you have a screen it's big enough for an old man like me I love technology regardless of all the years have passed look forward to maybe upgrading to the full seven but need to get more data on that might even consider trifold in the future you really can't get a more attention grabbing phones than this just be sure to bring an extra battery because you'll be using so much you will drain it and half a day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Great and I really enjoy streaming videos
on February 11, 2025
Posted by: Spino963
[This review was collected as part of a promotion.] I really appreciate the work that has gone into the Samsung Galaxy Brand and what they do to improve time and time again I really like streaming videos and movies on this in its open mode and I use it for my notes as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most incredible phone, college student
on February 11, 2025
Posted by: FallingforfoldableLove
[This review was collected as part of a promotion.] As a full-time college student and full-time car sales professional, the Samsung Galaxy Z Fold 5 has completely transformed the way I multitask and manage my daily responsibilities. This phone is an absolute powerhouse, seamlessly integrating into both my academic and professional life. Whether I’m in class taking notes, reviewing study materials, or monitoring the stock market, the Z Fold 5’s expansive foldable display gives me an iPad-like experience in my pocket.
The ability to open it up and view full charts while simultaneously checking market trends has made my trading far more efficient. When selling cars, I can quickly pull up financing options, customer records, or vehicle details while keeping a separate window open for communication—no more constant app switching! The Snapdragon 8 Gen 2 processor ensures everything runs flawlessly, and the multitasking capabilities are second to none.
From coordinating my schedule to handling business on the go, the Z Fold 5 is the ultimate productivity tool. If you're someone who needs peak efficiency in a sleek, futuristic device, this phone is worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone Everything is perfect
on February 11, 2025
Posted by: Ghostrider1173
[This review was collected as part of a promotion.] I love every feature that has been provided right down to the split screen abilities. The fact I can use it to do productivity and work all at once is awesome and especially when I watch my Harry potter movies while I'm sick!!!
Value
5
Written by a customer while visiting Samsung US